Posted: Tuesday Aug 9th, 2011 09:34 am |
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palmlodge
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Downloaded Comfigurator 331, and wanted to upgrade the UCM's which are already at 6.002
Fired up Comfigurator, did a system information check (works fine) then proceeded to do the upgrade firmware, and selected "over the bus"
The program crashed with an exeption - any ideas ?
Attachment: comfort error.jpg (Downloaded 84 times)
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Posted: Tuesday Aug 9th, 2011 09:41 am |
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palmlodge
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Loaded again, and this time it goes through the process. Try again, the same error appears. V. odd
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Posted: Tuesday Aug 9th, 2011 09:45 am |
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palmlodge
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Same error on another PC trying to scan for modules in comfigurator
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Posted: Tuesday Aug 9th, 2011 11:23 am |
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ident
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Upgrading over the bus works for UCMs and SEMs that are not directly connected to Comfort, like UCM/CBus, UCM/KNX etc
If you want to upgrade UCM/Eth, UCM/USB, UCM/232, KT03 you have to connect to them directly and choose "for UCM or KT03 direct to PC"
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Posted: Tuesday Aug 9th, 2011 11:33 am |
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TheMax74
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Ident, when thinks you to release firmware 6.x for UCM/GSM and UCM/KNX?
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Posted: Tuesday Aug 9th, 2011 12:30 pm |
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ident
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We will next release Comfort firmware version 6 which supports the Bus upgrading of the GSM, Cbus, KNX etc, and then the external UCM version 6 firmware
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Posted: Saturday Aug 13th, 2011 07:11 pm |
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palmlodge
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On this page - http://comfortforums.com/forum92/2409.html
It states "For Comfort, Slaves and "external" UCMs ie GSM, CBUS, KNX, Velbus, Universal, where the firmware is 6.000 and above, the firmware can now be upgraded via Comfort Bus"
So my original questions still stands.
1. Comfigurator errors
2. It refuses to upgrade over the bus, despite showing up in the upgradeable list in comfigurator.
????Last edited on Saturday Aug 13th, 2011 07:15 pm by palmlodge
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Posted: Saturday Aug 13th, 2011 09:52 pm |
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juwi_uk
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Hi
That's strange as I've been steadily upgrading both my testrig system and my live system with 6.xxx for a couple of weeks now and have not seen the problems you are having either with 3.3.0 or 3.3.1, and I've been upgrading via Ethernet too. I've upgraded both UCM and ULT this way.
Are you still getting that exception then as per your first post or have you moved onto another issue now?
I just did a few scans too as I write this and can't get it to crash. Could I suggest running scan with the I/O monitor window open to see if it always crashes on the same response?
Could a firewall be blocking anything?
Julian
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Posted: Sunday Aug 14th, 2011 02:13 am |
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ident
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What are the modules that show up in the list to be upgraded, and which did you select to upgrade when you saw this problem?
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Posted: Sunday Aug 14th, 2011 07:27 am |
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Posted: Sunday Aug 14th, 2011 08:06 am |
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ident
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Is that the only 6.xxx module that is eligible for the bus upgrade, apart from UCM?
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Posted: Sunday Aug 14th, 2011 11:24 am |
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slychiu
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If it happens again, can you copy and paste the Monitor I/O contents
That will help us determine what the problem is
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Posted: Sunday Aug 14th, 2011 01:10 pm |
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palmlodge
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There are two issues here. Happens every time.
1. The screenshot at the top. That error happens on EVERY odd attempt (ie attempt 1, 3, 5 ,7 )
2. When it passes that error on the even attempts, the bus upgrade fails.
> LI****
< LU01
> UL000003
< DL00000305FF22D7
> V?
< V?FE05DA22200100
> v?
< v?05FF1D010103FFFF
> U?
< U?0A060211
> u?11
< u?110A0602
> u?12
< u?120605EB
> u?13
< u?13010000
> u?14
< u?14000000
> UL000003
< DL00000305FF22D7
> V?
< V?FE05DA22200100
> v?
< v?05FF1D010103FFFF
> U?
< U?0A060211
> u?11
< u?110A0602
> u?12
< u?120605EB
> u?13
< u?13010000
> u?14
< u?14000000
> u?15
< u?150A0000
> u?16
< u?160A0602
> u?17
< u?17130603
> u?18
< u?18FFFFFF
> u?41
< u?41000000
> u?42
< u?42FFFFFF
> u?43
< u?43FFFFFF
> u?44
< u?44FFFFFF
> u?45
< u?45FFFFFF
> u?46
< u?46FFFFFF
> u?47
< u?47FFFFFF
> u?48
< u?48FFFFFF
> u?31
< u?31000000
> u?32
< u?32FFFFFF
> u?33
< u?33FFFFFF
> u?21
< u?21FFFFFF
> u?22
< u?22FFFFFF
> u?23
< u?23FFFFFF
> u?51
< u?51000000
> u?52
< u?52FFFFFF
> u?53
< u?53FFFFFF
> u?54
< u?54FFFFFF
> u?55
< u?55FFFFFF
> u?56
< u?56FFFFFF
> u?57
< u?57FFFFFF
> u?58
< u?58FFFFFF
> u?59
< u?59FFFFFF
> u?5A
< u?5AFFFFFF
> u?5B
< u?5BFFFFFF
> u?5C
< u?5CFFFFFF
> u?5D
< u?5DFFFFFF
> u?5E
< u?5EFFFFFF
> u?5F
< u?5FFFFFFF
> UB05010A060817
< UBF5
> UB05010A060817
< UBF4
> LI
< LU00
Attachment: error1.jpg (Downloaded 61 times) Last edited on Sunday Aug 14th, 2011 01:13 pm by palmlodge
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Posted: Sunday Aug 14th, 2011 01:11 pm |
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Posted: Sunday Aug 14th, 2011 01:12 pm |
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Posted: Sunday Aug 14th, 2011 06:58 pm |
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Ingo
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Strange as Type 10 is UCM/Ethernet/USB/RS232 and Type 19 is UCM/Universal. My Universal upgrades every time and it always shows Type 19.
The UCM Type 10 can be upgraded by the 'Direct to PC' connection and the Type 19 by Bus.
I suspect you are selecting UCM6_008 as the firmware file as 6.008 has not been released for the Universal (well not to me anyways).
Ingo
Last edited on Sunday Aug 14th, 2011 07:02 pm by Ingo
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Posted: Sunday Aug 14th, 2011 08:03 pm |
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palmlodge
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Cytech need to produce a matrix - there needs to be clarity on what can be upgraded and how, what revisions are available for what (6.0 being a case in point), otherwise we the customers seem to go round in circles.
It's a Universal UCM (it's a month old) with an Ethernet board. Comfort reports it as a Universal UCM (UCM07).
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Posted: Sunday Aug 14th, 2011 08:18 pm |
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Ingo
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It's identified as a type 19 according to your data - u?17130603
Here is mine - u?13130606
Last edited on Sunday Aug 14th, 2011 08:18 pm by Ingo
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Posted: Monday Aug 15th, 2011 03:11 am |
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slychiu
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The problem is that the UCM Universal 6.003 was discovered in the selection window but the message window tried to upgrade UCM Type10 which is the general UCM 6.008, not Universal. We are trying to figure out why Comfigurator tried to upgrade a different UCM from what it found
What can be upgraded is quite simple. Only products version 6 can be upgraded without firmware programming cable
For UCMs that are connected directly to the PC like UCM/Ethernet, USB and RS232 and KT03, use the method "Upgrade UCM directly connected to PC"
Other UCMs that are not connected direct to PC like UCM/Cbus, Slave etc are to be upgraded over the Comfort Bus. When selecting this method, the modules that are eligible for upgrade by Comfort Bus will be shown in this window
The problem that palmlodge has is due so a bug in the software which will be fixed
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Posted: Monday Aug 15th, 2011 05:57 am |
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palmlodge
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When you have multiple UCM's, say a UCM05, which is not connected to a PC (say a Plasma) - you cannot upgrade over the bus ?
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