| Posted: Saturday Sep 10th, 2011 10:41 pm |
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1st Post |
rodime
Comfort Installers
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Hi,
I have comfort firmware 5.211 and UCM/Ethernet 5.212 and UCM/CBUS 5.208.
I was waiting for the latest version of Comfort firmware which allows UCM or Comfort firmware updates direct from Comfigurator. I was hoping therefore not to need to have to get hold of another UCM, however it seems I will still need one to do the initial upgrade to get the UCM to version 6.008.
Are the following steps correct-
1. Upgrade Comfort firmware to 6.005 using the programming cable from the existing UCM Ethernet 5.212.
2. Obtain a 2nd UCM to update the firmware of UCM Ethernet from 5.212 to 6.008
3. Future firmware upgrades can then be done direct from Comfigurator to either Comfort or UCM with no cable or 2nd UCM required.
Questions
1. Is above correct, or is there another way without needing a 2nd UCM?
2. Once the updates are done, can you therefore in future update the Comfort and/or UCM firmware remotely from an internet connection, without having to open the comfort system?
Thanks
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| Posted: Sunday Sep 11th, 2011 02:13 am |
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2nd Post |
ident
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Yes you will still need to upgrade your Comfort and UCM firmware 1 last time using the programming cable
Once the firmware is 6.xxx, you can upgrade the UCM/Ethernet by direct connect, and the UCM/CBus and Comfort via the Coomfort Bus, using Comfigurator 3.3.1 or above
The procedures are at http://www.comfortforums.com/forum92/2409.html
With a UCM/Ethernet and a port forwarding router configuration you will be able to upgrade the firmware from the Internet. However as protection you will have to press F0 on the keypad to allow firmare upgrade
I am sure someone will be able to help you upgrade your UCM
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| Posted: Sunday Sep 11th, 2011 07:44 pm |
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3rd Post |
rodime
Comfort Installers
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OK, thanks.
Anyone out there have a UCM they don't mind lending me a for a day?
Thanks
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| Posted: Wednesday Sep 21st, 2011 10:40 am |
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4th Post |
ndh
Comfort Installers
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Add your location to your profile? (e.g. Town/County/Country)
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| Posted: Wednesday Sep 21st, 2011 10:57 am |
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5th Post |
| Posted: Monday Oct 10th, 2011 05:27 pm |
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6th Post |
ndh
Comfort Installers
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If you have not had an offer yet send me personal message. My son works in Surbiton on Saturdays ...
Nigel
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| Posted: Monday Oct 10th, 2011 08:23 pm |
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7th Post |
Home
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Our you could send it over to us and we will update it for you!
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| Posted: Monday Oct 17th, 2011 08:18 pm |
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8th Post |
rodime
Comfort Installers
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Thanks for the offer Nigel. All sorted now, I sent it off to Andy who did the update for me. - Thanks again Andy 
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| Posted: Thursday Oct 17th, 2013 05:35 am |
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daniedb
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Hi,
I have a similar problem, but do not have a UCM upgrade cable.
Where can one order such a cable from?
Thank you
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| Posted: Thursday Oct 17th, 2013 05:48 am |
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Send me you address and i will send one i the post FOC
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| Posted: Thursday Oct 17th, 2013 07:06 am |
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11th Post |
ident
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I think you are in South Africa?
It may be a bit far for Home to post
Have your contacted to RSA distributor/
Home IQ
34 Cumberland Ave
Vandia Grove
2194 Gauteng
Contact: Brad Snaith
Tel: +2711 462 0964
Email: info@homeiq.co.za
Website: http://www.homeiq.co.za
Which UCM do you have?
Only UCm with firmware 5.100 and above can be used to upgrade other firmware
If you have older firmware, then you may need another UCM
If you have the old model UCM01 then you cannot use this to upgrade and it also cannot be upgraded
Your UCM should look like these
http://www.cytech.biz/pc_interfaces.html
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| Posted: Thursday Oct 17th, 2013 07:49 am |
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12th Post |
daniedb
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Hi,
Thank you for the response.
I have the following UCM (Type 10) ver 6.012. This one is fine, I also have the following to be upgraded.
UCM (CBUS) - Ver 5.132
UCM (GSM) - Ver 5.133
Comfort II Ultra motherboard - Ver 5.183
I have tried the contact you have given, but no response yet.
Thank you
Danie de Bruin
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| Posted: Thursday Oct 17th, 2013 09:39 am |
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13th Post |
ident
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The UCM programming cable should be supplied with every UCM
Perhaps it is still in the box?
You can upgrade your UCM to version 7 without the UCM programming cable, see
http://www.comfortforums.com/forum20/3543.html
But you need the programming cable to upgrade your 2 UCMs and Comfort. After that you do not need the programming cable to upgrade firmware again
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| Posted: Thursday Oct 17th, 2013 09:53 am |
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14th Post |
daniedb
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Hi,
Thank you. I have not received such a cable when the install was done and the installer cannot help me. That is why I am enquiring if one can buy this cable separately.
Is it possible to order this directly from the manufacturer?
Thank you
Danie de Bruin
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| Posted: Thursday Oct 17th, 2013 09:58 am |
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15th Post |
ident
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we can send you one
Please send your name, address to support@cytech.biz
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| Posted: Thursday Oct 17th, 2013 11:16 am |
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daniedb
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Hi,
I have send an e-mail as requested. I appreciate the support.
Thank you
Danie de Bruin
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| Posted: Monday Dec 16th, 2013 07:26 am |
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17th Post |
daniedb
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Hi,
I have a UCM/CBUS 5.132 and trying to upgrade the firmware to 6.011. I am doing this using an upgrade cable, but continue to get an upgrade error.
Is there perhaps a known problem with this specific version (5.132) of CBUS/UCM.
Are there other options perhaps?
Thank you
Danie de Bruin
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| Posted: Monday Dec 16th, 2013 07:46 am |
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18th Post |
hendy
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What is the upgrade error message? "DUT is not connected" ?
If so, did you shunt the PP2 pins on the UCM/Cbus?
The PP2 (2-pin header) needs to be shunted during the firmware upgrade.
Last edited on Monday Dec 16th, 2013 07:55 am by hendy
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