Posted: Monday Apr 13th, 2015 01:25 am |
|
1st Post |
batman
Member
back to top
|
I',m getting a error when i tried to use CS manager .
When i select my ETH03, an exclusion appears and no matter what i do nothing is passed to Configurator ( this is my system test ).
My computer system use win 8.1 this could be the problem? I already download configurator 3.10.2, but still has same problem.Attachment: ETH03.png (Downloaded 91 times)
|
Posted: Monday Apr 13th, 2015 05:52 am |
|
2nd Post |
slychiu
Administrator
Joined: | Saturday Apr 29th, 2006 |
Location: | Singapore |
Posts: | 5493 |
Status: |
Offline
|
back to top
|
Did you manage to run CS Manager before?
If so what has changed?
Can you try another computer and see if it has the same problem?
NOTE THAT COMFORT SERVER MANAGER CAN ONLY WORK ON THE SAME NETWORK AS THE UCM/ETH03, NOT FROM INTERNET
Last edited on Tuesday Aug 11th, 2015 04:01 pm by slychiu
|
Posted: Monday Apr 13th, 2015 05:58 am |
|
3rd Post |
Posted: Tuesday Apr 14th, 2015 02:15 am |
|
4th Post |
batman
Member
back to top
|
I tried with a different PC but both has Win 8.1 and the error is the same, right now i don't have other pc with a different OS.
There is another way to upgrade ETH03 without CS manager?
Please advise
|
Posted: Tuesday Apr 14th, 2015 02:53 am |
|
5th Post |
batman
Member
back to top
|
I use other computer i have and realize that the problem is with Win 8 (8.0, 8.1 ) so i can´t do anything because my laptop has win 8.1. prehaps next CS manager hasn't this error.
|
Posted: Tuesday Apr 14th, 2015 06:38 am |
|
6th Post |
slychiu
Administrator
Joined: | Saturday Apr 29th, 2006 |
Location: | Singapore |
Posts: | 5493 |
Status: |
Offline
|
back to top
|
We have tested CS Manager with several Windows 8 PCs without any problem
If you have a win 7 machine please use it to upgrade the ETH03 firmware to 2.14
Otherwise use the following command in the command window
tftp 10.0.0.27 put "C:...ETH03_general_2.14.hex"
Where the IP address is for the ETH03 and the name within the "" is the location of the firmware
see http://www.comfortforums.com/view_topic.php?id=4426&forum_id=113 for more details
Last edited on Friday Apr 1st, 2016 01:21 pm by slychiu
|
Posted: Wednesday Apr 15th, 2015 02:15 am |
|
7th Post |
batman
Member
back to top
|
it work fine with Win 7 but my two different computers with win 8.1 doesn't work at all, i'm able to upload the new firmware to ETH03 but can't do anything else with win 8.1. all other Cytech programs seems to work fine except CS Manager, but with DS Manager works fine ( i Have other project with ETH02 ) it is a bit odd to say the list.
|
Posted: Wednesday Apr 15th, 2015 04:42 am |
|
8th Post |
HeFeng
Cytech
Joined: | Saturday Dec 11th, 2010 |
Location: | |
Posts: | 29 |
Status: |
Offline
|
back to top
|
Hi, batman, we can't reproduce the exception in window 8.1, can you copy the exception details and send to hefeng@cytech.biz? thanks a lot!
|
Posted: Saturday Apr 25th, 2015 12:33 pm |
|
9th Post |
dwmartindale
Member
Joined: | Sunday Jan 25th, 2015 |
Location: | France |
Posts: | 9 |
Status: |
Offline
|
back to top
|
Hi,
This looks similar to a problem I had: http://www.comfortforums.com/forum113/4113.html
I was using win8.1 too. I live in France and had the region set accordingly, but language as English. I notice that you have English language set but are located in Portugal.
My solution was to set both region and lang to EN and it worked after that.
HTH
|
|