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Error with eth3

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Posted: Thursday Feb 2nd, 2017 03:02 pm

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DaveG
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Hi

I am just after purchasing a logic engine and eth3

I can connect to the eth3 and ping it but when I go to write to the logic engine I get error failed to connect to the ucm

I downgraded the eth to 2.01 and still no luck

thanks

dave

Attachment: eth3 grab.png (Downloaded 49 times)

Last edited on Thursday Feb 2nd, 2017 03:07 pm by DaveG

Posted: Friday Feb 3rd, 2017 06:11 am

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slychiu
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You should not downgrade the ETH03 firmware
did you set the same IP address and port in Options > Settings ? Local Network

Check the D9 (red) and D10 (green) leds on the UCM? both shoyuld be blinking, otherwise you have an ID problem

Posted: Friday Feb 3rd, 2017 12:46 pm

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DaveG
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Thanks for the reply
I downgraded the firmware as I read on the forum that it had worked for other people

Yes I set the IP address and port in options menu

I don't see those leds you mention

This is what I have. All are solid except ID1 which is off all the time
Thanks
Dave

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Posted: Friday Feb 3rd, 2017 01:06 pm

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slychiu
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Apologies, I see the problem. You have LGX01 with ETH03

I thought there was a separate UCM with D9 and D10 leds

The LGX01 in you rcase did not have the correct firmware to work with a plug in ETH03
The firmware can be upgraded but as the ETH03 cannot be connected, you need anither UCM to do it. Do you have a UCM by any chance?

Posted: Friday Feb 3rd, 2017 01:26 pm

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DaveG
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The only other thing I have is a CBus interface.

Posted: Friday Feb 3rd, 2017 03:03 pm

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slychiu
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As this is our fault, we shall arrange a UCM to be sent to you to upgrade the LGX
can you send your full address and contacft number to support@cytech.biz

Posted: Friday Feb 3rd, 2017 03:29 pm

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DaveG
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Thanks. Email sent now

Posted: Saturday Feb 4th, 2017 06:32 am

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slychiu
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We will arrange a UCM for upgrade

Posted: Wednesday Oct 31st, 2018 04:03 pm

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AndreSz
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I am having the same problem communicating with a Comfort 1 with a UCM/ETH03. Downgrading the ETH03 firmware didn't help for me either.
Is there a firmware incompatibility between ETH03 and Comfort 1 ?

I want to upgrade my original comfort 1 controller to Comfort 2, and would like to extract the existing configuration from the Comfort 1 using Configurator.
If ETH03 is the problem would replacing it with a USB module allow me to communicate with my obsolete/legacy unit ?

Posted: Thursday Nov 1st, 2018 01:28 am

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slychiu
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Replacing the ETH03 submodule with USB should work with Comfort 1. I am not suer if you need Comfigurator 2 for this)

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