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Comfort Home Automation/ Security System Forums > Comfort > Comfigurator > Logging into Comfort via Comfigurator

Logging into Comfort via Comfigurator
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ghylwood
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Joined: Sunday Aug 6th, 2006
Location: Leeds, United Kingdom
Posts: 13
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 Posted: Friday Aug 31st, 2007 11:31 pm
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Hi I am having difficulty downloading, download selective, PC to Comfort or upload from Comfort to PC- I can rest, set date and time, event log and System information. It asked for the password and with the latter it works but with Downloading pc to comfort, the password box just reappears, as if I have put the wrong password in.  I have tried loads of different passwords -Does anyone have a clue about this, why I can execute some things but not others?

I can execute responses within Comfort, but not do a full download. Any help appreciated.  Graham


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slychiu
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Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 1029
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 Posted: Saturday Sep 1st, 2007 02:49 am
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In Comfigurator 2.x, you must use the Engineer Code. To enable Engineer Code, you must frist press F0 on the keypad, or go to Program Menu 3,4,1 to Enable Engineer code if you are calling in by phone

Last edited on Thursday Sep 6th, 2007 10:56 am by

ghylwood
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Joined: Sunday Aug 6th, 2006
Location: Leeds, United Kingdom
Posts: 13
Status:  Offline
 Posted: Saturday Sep 1st, 2007 02:23 pm
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I will try this on Monday. Is this a new feature of the lastet Comfigurator V2.2.1?  All was fine until i installed this.

What is the default engineering code?  Thanks for your help - I thought there must be a logical answer.  graham
adlim
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Joined: Wednesday May 3rd, 2006
Location: Singapore
Posts: 210
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 Posted: Saturday Sep 1st, 2007 02:54 pm
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Graham

The default engineer code is 6789. You might want to refer to another thread for more information on the Engineer Code: http://www.comfortforums.com/forum20/698.html

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