| Posted: Tuesday Sep 18th, 2012 07:52 am |
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1st Post |
Howser
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I decided it was about time I upgraded my keypad, so upgraded to KP04 (Firmware 1.017, Comfort II Ultra with firmware 6.027, UsbUcm 6.008) over the weekend.
I must say, it looks better and shows way more than my old keypad.
There is one issue though. After successful Text Synchronisation, when I go into the event log, what the keypad shows and says are two different things, e.g Zone Bypass is displayed as such, but spoken out as "Zone Trouble".
What could be causing this?
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| Posted: Tuesday Sep 18th, 2012 12:10 pm |
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2nd Post |
slychiu
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| Joined: | Saturday Apr 29th, 2006 |
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The vocabulary version in your Comfort is probably not upgraded to the latest Version 36
Check the System Vocabulary version in Transfer > System Information
Ultra 6.027 expects the latest vocabulary
You can upgrade the vocabulary using Comfigurator > Transfer > Upgrade Vocabulary
However if it is not a big problem I suggest that you leave it alone
Vocabulary upgrade takes more than 20 minutes and if there is an interruption of the transfer it needs to be done all over agan, or if it is not successful for any reason thehn the voice is lost
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| Posted: Tuesday Sep 18th, 2012 12:15 pm |
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3rd Post |
| Posted: Tuesday Sep 18th, 2012 12:43 pm |
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4th Post |
slychiu
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Try doing *1 on the keypad to sync the text on the keypad with the vocabulary
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| Posted: Tuesday Sep 18th, 2012 07:16 pm |
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5th Post |
Howser
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slychiu wrote:
Try doing *1 on the keypad to sync the text on the keypad with the vocabulary
I did that again today, and still the problem persists.
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| Posted: Wednesday Sep 19th, 2012 12:15 pm |
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6th Post |
ident
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It appears there may be a problem. We will investigate and report back
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| Posted: Thursday Sep 20th, 2012 12:47 pm |
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ident
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We have confirmed a bug in ULT 6.027 firmware in the announcement of the Event Log. The LCD display of the event log is correct as well as the Event Log read by Comfigurator
Please upgrade to the attached firmware
Attachment: ULT6_028.zip (Downloaded 7 times)
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| Posted: Thursday Sep 20th, 2012 01:41 pm |
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8th Post |
| Posted: Tuesday Sep 25th, 2012 06:52 am |
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9th Post |
Howser
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Just wanted to report that I upgraded the firmware and the issue seems to be resolved.
Thanks for the speedily fix.
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