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Outputs not working
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 Posted: Wednesday May 16th, 2012 04:57 pm
   
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ruirego
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Hello,

strangely the outputs stopped working, they are actuated from home control menu.

everything else is working, what could it be?

RR



 Posted: Thursday May 17th, 2012 02:09 am
   
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hendy
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What are these outputs connected to?
How many outputs are being used?
Are these outputs located on the main panel, LEM or SEM board?

They were working before?
What changes have been made to the system recently?



 Posted: Thursday May 17th, 2012 09:29 am
   
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ruirego
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I'm using 8 outputs from the main panel to actuate solenoids.
they where working fine for several years.

the only thing that happened was a storm (some other devices stopped working but now the are fine), everything is working but the outputs.

RR



 Posted: Thursday May 17th, 2012 11:48 am
   
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slychiu
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The lightning surge may have damaged the outputs
The outputs are on the OP01 submodule


This can be unplugged and replaced (Power off Comfort first)

Use a OP01 module from the LEM01 or SEM to confirm if the one on Comfort has been damaged
Then you can order a replacement OP01



 Posted: Tuesday May 29th, 2012 06:43 pm
   
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ruirego
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ok, I'll try tomorrow with a LEM01.

So, the procedure is to change the programmed outputs (op1, op2...) to the outputs of the LEM (op9, op10..) and see if they actuate, right?

I have a picture of the panel, can you confirm that the OP01 submodule is the signaled in the picture? If i'm not using outputs in a panel can I remove it?

thanks,
RR

Attachment: comfort.JPG (Downloaded 112 times)

Last edited on Tuesday May 29th, 2012 06:45 pm by ruirego



 Posted: Wednesday May 30th, 2012 05:32 am
   
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ident
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No. What you have is the old Comfort 1, not Comfort 2


Comfort 1 does not have the Op1 submodule as you can see from the photo. OP1 is a small board not an IC

You have pointed the arrow to the U5 IC which does drive the outputs on Comfort i
You can remove the U5 IC from SEM or Comfort and plug it into the other module to check if the prioblem is due to the U5 damaged
Be careful to switch off the power and remove battery before doing so
The U5 IC can be removed permanently if the module outputs are not used



 Posted: Wednesday May 30th, 2012 04:04 pm
   
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ruirego
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thanks mr. Chiu the outputs are working fine again.

Now I have another problem: I have a response that should send an ON telegrams to KNX, but it always send two telegrams??? any idea?

RR



 Posted: Thursday May 31st, 2012 01:44 am
   
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slychiu
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Please send the cclx file to support@cytech.biz



 Posted: Friday Dec 6th, 2013 08:46 pm
   
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Howser
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I had a similar issue with my main panel, Output 1 remained off permanently, while 2-8 were always on. I had an old SEM which I replaced a few days before, so decided to take the OP1 submodule from there. The main board stopped working (similar to what the SEM was replaced for), which suggest that the issue might have been the OP1 submodule on the SEM to start with.

In any case I then tested with the OP1 submodule from the new SEM, and all the ports worked. So I need to order the submodule or two.

While on the subject of outputs, Configurator (3.7.6.0)shows Output00 as the first output, any reason for this?



 Posted: Saturday Dec 7th, 2013 12:35 am
   
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ident
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The OP01 output was designed to be  pluggable because it is easy to damage outputs, depending on what is connnected to them

If an output is in the ON state, any surge on  the output wiring can cause the output to be damaged. This is why if an output is connected to a relay, the relay should be near to the output and not connected by a cable running a long distance

Output 00 in the Output action means the Output number is not fixed but is taken from the result of the previous action

eg

get Counter 1
Set Output 00

If counter 1 value is 5, then the next action sets output 5



 Posted: Saturday Dec 7th, 2013 02:13 am
   
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Howser
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ident wrote:
The OP01 output was designed to be  pluggable because it is easy to damage outputs, depending on what is connnected to them

If an output is in the ON state, any surge on  the output wiring can cause the output to be damaged. This is why if an output is connected to a relay, the relay should be near to the output and not connected by a cable running a long distance


Both relays (on Main panel and SEM) were next the boards and not actual outputs. There was only one relay per board, and in the case of the main panel, all outputs were damaged.

ident wrote:
Output 00 in the Output action means the Output number is not fixed but is taken from the result of the previous action

eg

get Counter 1
Set Output 00

If counter 1 value is 5, then the next action sets output 5


I was referring the Output List (Comfort -> Names ->Outputs). Will try manually remove this from the project and see if it is just a carried over setting.



 Posted: Saturday Dec 7th, 2013 02:28 am
   
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ident
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The Output list should not show output 00



 Posted: Thursday Mar 6th, 2014 03:07 am
   
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Swiss-Toni
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I have just had a burn out on the 0P01 I smelt an electrical burning smell and then found none of my Outputs worked on 1-8. i touched the board and found it was roasting hot. I swopped the boards with the one in the SEM 1-8 outputs worked again. the only thing that had been added was an infrared IR01W (school boy error cables placed wrong way round which I think it was caused module to fry. put module in sem and it just cooked have had to remove module and will have to get a replacement (lesson learn t) :(

Last edited on Thursday Mar 6th, 2014 03:09 am by Swiss-Toni



 Posted: Thursday Mar 6th, 2014 06:22 am
   
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ident
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That is why we made the Op1 pluggable as the outputs can be damaged ifconnected wrongly.
Hence you do not need to replace the whole SEM or comfort



 Posted: Monday Apr 14th, 2014 11:42 pm
   
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hinis
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Hi,

I am wiring my comfort and I am wondering what is the maximum safe distance where I can run the output cables to switch relays without damaging the output transistors due to possible surges.



 Posted: Tuesday Apr 15th, 2014 06:13 am
   
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ident
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It is best to put the  relays next to the Comfort PCB or in the same cupboard where Comfort is mounted. The relay contact wires can be run a long way



 Posted: Monday Mar 23rd, 2015 05:44 pm
   
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Swiss-Toni
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I recently tried to use Output 01 connected via TWS02, however the output failed to send signal to operate the relay. tried different methods of programing but to no avail, I also changed the OP1 board but this made no difference either. when the relay was connected to any other output it worked fine. I suspect that the actual Output is faulty 2 - 8 all work normally. is there anyway of resetting the output 1 specifically. (Its not used but would prefer it was working)



 Posted: Monday Mar 23rd, 2015 06:06 pm
   
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slychiu
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Usually it is the OP1 output which can be dameged more easily

Can you use IO Monitor and enter O!0101 to turn on the output, see if that works
The reply should be
OP0101 output 1 on



 Posted: Monday Mar 23rd, 2015 06:26 pm
   
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Swiss-Toni
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The response you get with that command is "OK"
from the execute response you get
DA800101FF
RA0000

Also status says "OFF"

Last edited on Monday Mar 23rd, 2015 06:28 pm by Swiss-Toni



 Posted: Tuesday Mar 24th, 2015 09:06 am
   
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CytechMartin
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Could you open your programming file and go to "Functions"--> "Thermostats". If you are not using thermostats. please ensure that all "Sensor" are "Unassigned"(see attachment).

Attachment: Thermostats.png (Downloaded 32 times)



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