Comfort  Automation/ Security System Forums Home
Home Search search Menu menu Not logged in - Login | Register

UCM ETH Failing to connect
 Moderated by: admin Page:    1  2  Next Page Last Page  
 New Topic   Reply   Printer Friendly 
 Rate Topic 
AuthorPost
 Posted: Sunday Apr 15th, 2012 10:11 pm
   PM  Quote  Reply 
1st Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

Hi,

Was doing a bit of tidying up inside my panel today, mainly 12v wiring etc, and once I finished, I disconnect the 4 pin cable of my ucm to re organise the cable and reconected it again.

Since the, I cant connect, and keep getting the message no respponse from ucm!

I have changed nothing on my data cabling etc, no changes to umc ID's etc and my ucm velbus is working fine.

The symptoms are as follows:-

1) D2 and d3 leds flashing ok. I get ocasional d1 led flash (for about 2 sec), followed by 3 flashes of d103.

I have reset both comfort and ucm/eth, and no change. I can ping the ip of my ucm and get a successfull response.

Issue occurs whith both iphone and comfigurator on local network.

I tried a number of other things to clear the clutter so to speak, i disconnected all other ucm devices, dicsonnedted keypads and scs's all at once, and disconnected anything on the 12v power system leaving only the ucm/eth powered up via the 4 pin cable to the main board.

Nohting has worked... Its an odd one, as I definately did not change anything config wise, and the wiring to the ucm is simply a direct cable connection.

I've taken a short clip of the ucm led status, which can be viewed on the link below

https://docs.google.com/open?id=0B1zlDoqP2HdxekNwMnR6WDVndEU

Any advice apprecaited.

Regards,
Eamon



 Posted: Sunday Apr 15th, 2012 10:19 pm
   PM  Quote  Reply 
2nd Post
bs85
Member
 

Joined: Wednesday Apr 21st, 2010
Location: United Kingdom
Posts: 90
Status: 
Offline

  back to top

Have you tried a full reset remove battery and mains power for a few seconds



 Posted: Sunday Apr 15th, 2012 10:21 pm
   PM  Quote  Reply 
3rd Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

Hi, thanks , yep tried that also!



 Posted: Sunday Apr 15th, 2012 10:29 pm
   PM  Quote  Reply 
4th Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

Two images from ds manager below also if this helps

Attachment: ds1.GIF (Downloaded 66 times)



 Posted: Sunday Apr 15th, 2012 10:29 pm
   PM  Quote  Reply 
5th Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

second image

Attachment: ds2.GIF (Downloaded 66 times)



 Posted: Sunday Apr 15th, 2012 10:33 pm
   PM  Quote  Reply 
6th Post
bs85
Member
 

Joined: Wednesday Apr 21st, 2010
Location: United Kingdom
Posts: 90
Status: 
Offline

  back to top

Check the port settings in comfigurator match.
IIRC default is 1001



 Posted: Sunday Apr 15th, 2012 10:36 pm
   PM  Quote  Reply 
7th Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

Yeah

I'm using a different port but configuration matches, so should be ok, and was up till an hour ago :-(
Regards
Eamon



 Posted: Monday Apr 16th, 2012 01:13 am
   PM  Quote  Reply 
8th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

What about the D9 (red) and D10 (Green) leds? Both should be blinking if the UCM  is comunicating with Comfort. If D9 does not flash it means the ID is incorrect. If D10 does not flash it means the Rs485 is not connected to Comfort

Check that the SW7 ID shunts are correctly in place. some  may have become loose  and may be causing the wrong ID to be set



 Posted: Monday Apr 16th, 2012 06:53 am
   PM  Quote  Reply 
9th Post
juwi_uk
Member


Joined: Friday May 25th, 2007
Location: Newbury, United Kingdom
Posts: 1255
Status: 
Offline

  back to top

I had something similar a while ago and it turned out being that the connection at the UCM end wasnt being made/seated correctly.

Have you tried a different RS485 cable (you mentioned other UCMs so presumably you have to try) just in case the cable is faulty? The cable might just need reseating again though?

Julian



 Posted: Monday Apr 16th, 2012 01:40 pm
   PM  Quote  Reply 
10th Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

ident wrote:
What about the D9 (red) and D10 (Green) leds? Both should be blinking if the UCM  is comunicating with Comfort. If D9 does not flash it means the ID is incorrect. If D10 does not flash it means the Rs485 is not connected to Comfort

Check that the SW7 ID shunts are correctly in place. some  may have become loose  and may be causing the wrong ID to be set


hi ident

red led d9 is flashing, green led is also flashing (looks to be on steady, but can see it flicker).
any help appreciarted as am at the panel at the oment.
regards
eamon



 Posted: Monday Apr 16th, 2012 01:51 pm
   PM  Quote  Reply 
11th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

This appears to be the same problem as just reported in http://www.comfortforums.com/forum73/2830.html

Your UCM is the same as Pgordons ie ETH01 is plugged on top of an old UCM05
The J2 shunt must be connected to the "RS485"side. It could have fallen off while you were "tidying up" I would bet 10 Euros on that!



 Posted: Monday Apr 16th, 2012 02:02 pm
   PM  Quote  Reply 
12th Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

hi,
Nope thats not it, I checked and the shunt is under the eth daughter board, which i never removed, but checked it anyway, and it is in the 485 position!

aagghh



 Posted: Monday Apr 16th, 2012 02:09 pm
   PM  Quote  Reply 
13th Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

i just hooked up a spare ucm/usb and was able to connect!!



 Posted: Monday Apr 16th, 2012 02:11 pm
   PM  Quote  Reply 
14th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

Old shunts may be loose and fail to make contact
Use another shunt for elsewhere and see if it fits well onthe header
Also try reseating the eth01 module to the ucm



 Posted: Monday Apr 16th, 2012 02:19 pm
   PM  Quote  Reply 
15th Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

just reseated eth module and swapped all shunts, reapplied power, and reset all cum modules, still no working ucm/eth



 Posted: Monday Apr 16th, 2012 02:20 pm
   PM  Quote  Reply 
16th Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

might try and swap the ucm boards of my eth and usb ucm's and see if the problem moves



 Posted: Monday Apr 16th, 2012 02:40 pm
   PM  Quote  Reply 
17th Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

Thats interesting!! Seems to be sorted, but I didnt get round to swapping the boards! The only thing I did was swap addresses on the ucm/usb and ucm/eth round, which failed, and then i swapped them back again and everything worked!
Going to do a bit more testing, a few resets etc and see if its stable.



 Posted: Monday Apr 16th, 2012 06:17 pm
   PM  Quote  Reply 
18th Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

bugger!! gone again!



 Posted: Monday Apr 16th, 2012 07:54 pm
   PM  Quote  Reply 
19th Post
wexfordman
UCM Pi Users
 

Joined: Monday Jan 1st, 2007
Location: Cork, Ireland
Posts: 546
Status: 
Offline

  back to top

Update, tried a fair few of the methods I had gone through again, but to no avail!! I suspect maybe the board might be a bit iffy, so swapped the ucm/usb motherboard for the ucm/eth motherboard and it seems to be working again now. Will keep an eye on it and see if it happens again, if not, it looks like maybe my board needs some checking!



 Posted: Tuesday Apr 17th, 2012 01:58 am
   PM  Quote  Reply 
20th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

Which is working after swapping? both USB abd ETH01?



 Current time is 10:41 pmPage:    1  2  Next Page Last Page  
Top




UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems