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UCM errors - what do they mean ?
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 Posted: Saturday Oct 12th, 2013 08:52 am
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kw1816
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I'm running a Comfort 1 (details below) with an RS232 UCM connected to Homeseer via the pjcComfort plugin. It's been running for years without an issue but over the last couple of months I've been getting some strange errors and the Homeseer plugin keeps shutting down. Just lately it's been getting worse so I thought I'd do some investigating.

Before I started to mess around with Homeseer and the plugin, I thought I'd take a look at the actual comms between the PC and Comfort using Wizcomfort to see if the errors were hardware based. I shut down the Homeseer plugin and fired up Wizcomfort and left the monitor running for 24 hours. I didn't expect to see anything but I was suprised to see the attached errors in the log. Problem is I have no idea what they mean, or what may be causing them but I suspect they're the cause of the plugin problems:

Any ideas ?

UCM Type 10 ver 5.79
Comfort 1 ver 4.234
Wizcomfort 1.4.6

(Yes, I know they're old but this is the setup which has been faithfully running without issues for years - testament to the quality product !) :)

 

Attachment: ucm errors.jpg (Downloaded 36 times)



 Posted: Saturday Oct 12th, 2013 09:21 am
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ident
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These messages seem like Wizcomfort is trying to send messages to the UCM withoout being logged in. This seesm to be more a Wizcomfort problem rather than UCM or Comfort
Can you run Comfigurator and View > Monitor I/O instead of Wizcomfort and leave overnight
Comfigurator Monitor I/O will show the actual messages from Comfort



 Posted: Saturday Oct 12th, 2013 09:29 am
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kw1816
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I'll give Comfigurator a try tonight - It does look like Wizcomfort stays logged in though as I see the input activations in the monitor screen.

Thanks



 Posted: Saturday Nov 2nd, 2013 11:08 am
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kw1816
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Just to close this out ...

In the end I tried moving the UCM connection to a different COM port on a different card on the PC (I have 2 X 8 port serial cards in the PC, so 16 ports to choose from).
The only change I'd made recently was to add another 3 serial connections on to the same card as the UCM port. For whatever reason, this seemed to upset the UCM connection. No other port seemed affected.

Now it's on the other card/different port I don't see any of the errors I was getting earlier, either in Wizcomfort, Comfigurator or the Homeseer plugin. :)



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Comfort Automation/ Security System Forums > Products > UCM > UCM Problems > UCM errors - what do they mean ?
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