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Keypad not Found - Printable Version

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+--- Thread: Keypad not Found (/thread-3612.html)

Pages: 1 2


- juwi_uk - 11-19-2013

Hi chaps,

During a current upgrade I have swapped over the main Comfort PCB.

Before the swap I had2 keypads a KP06 (ID1) and a KP04 (ID2). Both are physically wired to the same connector block.

After power on and write config to Comfort, all UCMs are OK and so is Keypad 1 but it says it cant find Keypad 2 on scan.

Physically looking at the Keypad it is powered on and the LCD shows messages OK. Try to sign in on it and it bleeps as code is entered but after that is silent. I\'m guessing because the # of KP\'s is 1 in config.

Well I cant change this unless the scan finds it as it\'s greyed out these days.

HELP!!!

I suspect it\'s due to the way these devices are scanned these days?

Julian


- ident - 11-19-2013

Old keypad firmware cannot be scanned  if they are not polled ie the nmber of keypads is 1 but your keypad ID is 2

The simple way to fix this is to add the keypad manually by right clicking in Keypads (the old way)

Do the same for door station, right click and select Add Door station


This makes the number of keypads =2, and door station =1
write click on keypad or door station and select \"write modules to Comfort\"
After the write  to Comfort the keypad #2 and door station 1will be able to work





- juwi_uk - 11-19-2013

OK. Used this method and the Keypad was found.

Tried same on the DP0X doorstation though and it still says not found. Ideas?

Julian


- ident - 11-20-2013

Is the DP03 polled? ie does pressing the doorbell button work



- juwi_uk - 11-20-2013

Nope it says not polled and I get a mismatch modules message at start up of Comfigurator.


- ident - 11-20-2013

What is the number of door stations in  Modules and Settings
It should be 1 and you must do write to Comfort, after reset the door station wil be polled.

If the door station button still does not work, then either the Door station ID is not 1  or it is faulty



- juwi_uk - 11-20-2013

The doorstation was working fine before I swapped around the 2 comfort PCB\'s between my test and live systems. I only detached the blue connector plugs and have checked wiring and all looks ok.

The number of doorstations is zero and hence the warning on startup. Even if I hack the cclx and set to 1 (tried this) as soon as it scans it sets back to 0 again.

Julian


- ident - 11-20-2013

For the time beng can you add door stations to 1 before you write to comfort
It may be the dp firmware problem



- juwi_uk - 11-20-2013

Hi Ident

Can you expand?

I set to 1 in the CCLX file and then open Comfigurator and upload the config to Comfort. On reset it then does a scan and sets back to zero.

So not sure what I\'m missing.

Regards

Julian


- ident - 11-20-2013

You dont have to hack the cclx file to add door station
After the scanning etc and before you write to comfort each time, On the door station tab, right click and select Add Door station, this adds a door station manually

Then write to comfort