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+---- Thread: Comfort Ultra Firmware 6.020 (/thread-2815.html)
- slychiu - 07-12-2012
Can you confirm if this is due to the firmware by downlgrading to the 6.011 attached?
thanks
- cgiltrow - 07-12-2012
Hi,
I downgraded to 6.011, but the Off LED is still not working.
I also tried upgrading to 6.020 again, but still not working.
Clinton.
- slychiu - 07-13-2012
It is probably a faulty Keypad
Do you have another one to compare in the same system?
- cgiltrow - 07-13-2012
I have a new KP06 I have been planning to deploy for a while.
Should I try that?
- slychiu - 07-13-2012
Yes try that
- cgiltrow - 07-15-2012
Hi,
I have deployed the new KP06 and the Off LED is working.
However, the keypad has no sound. If I increase the volume to 99 and listen very closely I can hear the voice very softly. The voice is also muffled.
Please assist.
Clinton
PS: I tried resetting the system and the keypad, and I upgraded the keypad firmware from 6.001 to 6.003. None of these had any impact.
- slychiu - 07-16-2012
There should a Speaker on.off settng when you press and hold the * key
Check if it is off
- cgiltrow - 07-24-2012
Hi,
The sound problem panned to be a wiring issue. I had connected the voice to mic and visa versa on the new key.
That said, as much as the home/off LED is coming on, it now never goes off. So when I arm the system both the home/off and armed LEDs are on.
Assistance would be appreciated.
- ident - 07-25-2012
You mean with the KP04, the OFF LED never turns on, and with KP06 the OFF led is permanently on, and this is the same Comfort?
- cgiltrow - 07-25-2012
Yes, that is correct.