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+--- Forum: UCMs (https://www.comfortforums.com/forum-146.html)
+---- Forum: Ethernet UCM/ETH03 (https://www.comfortforums.com/forum-113.html)
+---- Thread: UCM ETH03 (/thread-4507.html)
- slychiu - 11-06-2016
Please go to this new topic for the answer to your question
http://www.comfortforums.com/view_topic.php?id=4553&forum_id=113
It is better to start a new topic for a new issue
- walk10 - 11-06-2016
Hi Chiu
I connected without using the programming cable as you suggested. I got this \"Module Scanning Requires Comfort Version >=5.154 and UCM version >=5.171. Please add modules manually by right clicking on the module type and selecting Add...
I still cannot update firmware with the cable though.
One thing I should mention however is that in 2008 you sent me a MPU plugin with new firmware on it. I beleive I somehow ended up with pre-release firmware when I bought comfort (see you email to me on 26th Jan 2008). Does this effect the situation at all?
- walk10 - 11-07-2016
Hi. I finally managed to upgrade firmware this afternoon. After several attempts at doing exactly the same thing it suddenly gave me \"Scan modules again to update firmware info\". Not sure why but it worked. This was done with my pc connected directly to the Eth03. I am now able to transfer data to the PC from Comfort. I shall now wire up to my router and attempt to connect over wifi.
Thanks.
- slychiu - 11-07-2016
walk10, what is the firmware of your ucm?
If it is version 5, it can only upgrade firmware usding ther UCM programing cable
If it iis UCM version 6 and abover you can upgrade its own firmware and others without using the programming cable by selecting the module in the modules tab and right clicking check for Upgrades
- walk10 - 11-09-2016
Hi My firmware was 5.121 but I have now upgraded to 7.113 via the programming cable.
However I straight away had a lot of problems and dont currently have a working system.
When saving the cclx file I recieved error messages about errors in responses and then error in XML document (216,108). When trying to load the cclx file the next day it was corrput and will no longer load.
The keypad now constantly announces zones (even with security off) and I see a keypad \"Zone Error , Hall\" message.
In comfigurator I found a lot of new zones (64 to 96) with zone type 31. The Entry Path, Restore, Virtual Input and Announce boxes were all ticked. I removed them hoping that this would help (especially with the zone announcing) but it did not. I also get a lot of error messages in pop up boxes which are very long. I have attached one here.
Apologies for my lack of experience in describing the situation but is there anything you can suggest. Do I have a corrpted system for example?
- slychiu - 11-09-2016
Do the keypads work in accessing the system? if so then you have a working system
Perhaps the cclx file is corrupred
Can you open a new file, selecyt the IP adress and log in to do a module scan?
Do a Read from Comfort and check that everything is as it should be
- walk10 - 11-09-2016
My original clx file has become corrupted (straight after I did the firmware upgrade over the programming cable). I then did a read from comfort and saved a new one which had all those extra zones, response errors etc. Ive tried cleaning this up but I still have problems such as the constant zone call out on the keypad and zone error. Also if I reset the system it seems to instantly try and go into Night Mode and complains of the Zone error.
- slychiu - 11-10-2016
The system always arms to the same mode when you reset it. so disarm it before resetting it
There may be some other errors in the cclx file
- walk10 - 11-14-2016
Hi
After resetting Comfort it imediattely arms to night mode (and emmits an unfamiliar beeping sequence from the keypad). Even if I turn security off after resetting comfort it will always try and arm to night mode again. Also it randomly arms to night mode on its own. Zone announcements are constantly made from the keypad and i am unable to stop this (even in security off mode).
When signing in keypad often announces Night mode even when security is off.
Occasionally when signing in comfort announces Zone Trouble - Response -Then goes to Night mode.
I am also unable to upgrade keypad firmware. Keypad firmware is listed as unknown in comfigurator.
I cant see anything imediately obvious in the cclx file or when i read from comfort. Can you suggest anything. Is there a factory reset I can do? Thanks.
- slychiu - 11-14-2016
There is no factory reset except byu iopening a default file and writing to comfort
Send yuou cclx file to support@cytech.biz so we can take a look