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+---- Thread: Phone Trouble Controller (/thread-2271.html)
- marinoss - 05-27-2011
We are getting the message \"Phone Trouble Controller\" in a Comfort/GSM UCM installation. During testing GSM UCM works fine (dials, sends SMS, answers calls, etc).
There is no PSTN line connected and the flag Ignore Line Cut is set to Yes.
Any hints to what this message refer to?
Thanks.
- ident - 05-27-2011
Did you reset Comfort after writing Ignore Line Cut?
Read selective from Comfort to check if it has really been set
Are you sure it is Phone Trouble reported or SMS Trouble
- marinoss - 05-27-2011
Yes, we did a complete download which reset the system. Yes it is Phone Trouble Controller not SMS.
- ident - 05-27-2011
Can you send the event log to support@cytech.biz?