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Issues load config file to ipad app - iphone version also installed - Printable Version

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+---- Thread: Issues load config file to ipad app - iphone version also installed (/thread-3436.html)



- PeterY - 07-11-2013

I have an ipad with both the iphone version of the Comfort app  AND the ipad version installed.  When i convert the file and attempt to open the attachment, my ipad only offers me the option to open it under the iphone app. 

I can still log into Comfort via the ipad app, although zones etc are not visible

I have tried deleting the iphone app and reloading the attachment / email without success.

Any suggestions?



- slychiu - 07-13-2013

The problem may be due to selection of the wrong button in the screenshot below
Select iPad/Android instead of iPhone when you upload your cclx file to email

If you select iPhone then you can only open in iPhone
Select iPad/Android to open in iPad








- PeterY - 07-14-2013

Thanks Chiu - fixed.



- slychiu - 07-14-2013

I though that should be the problem
In the next revision, the iPhone app will use the same conversion format as iPad and android so there will not be this confusion