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Keypad not Found - Printable Version +- Comfort Automation/ Security System Forums (https://www.comfortforums.com) +-- Forum: Support (https://www.comfortforums.com/forum-2.html) +--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html) +--- Thread: Keypad not Found (/thread-3612.html) Pages:
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- juwi_uk - 11-19-2013 Hi chaps, During a current upgrade I have swapped over the main Comfort PCB. Before the swap I had2 keypads a KP06 (ID1) and a KP04 (ID2). Both are physically wired to the same connector block. After power on and write config to Comfort, all UCMs are OK and so is Keypad 1 but it says it cant find Keypad 2 on scan. Physically looking at the Keypad it is powered on and the LCD shows messages OK. Try to sign in on it and it bleeps as code is entered but after that is silent. I\'m guessing because the # of KP\'s is 1 in config. Well I cant change this unless the scan finds it as it\'s greyed out these days. HELP!!! I suspect it\'s due to the way these devices are scanned these days? Julian - ident - 11-19-2013 Old keypad firmware cannot be scanned if they are not polled ie the nmber of keypads is 1 but your keypad ID is 2 The simple way to fix this is to add the keypad manually by right clicking in Keypads (the old way) Do the same for door station, right click and select Add Door station This makes the number of keypads =2, and door station =1 write click on keypad or door station and select \"write modules to Comfort\" After the write to Comfort the keypad #2 and door station 1will be able to work - juwi_uk - 11-19-2013 OK. Used this method and the Keypad was found. Tried same on the DP0X doorstation though and it still says not found. Ideas? Julian - ident - 11-20-2013 Is the DP03 polled? ie does pressing the doorbell button work - juwi_uk - 11-20-2013 Nope it says not polled and I get a mismatch modules message at start up of Comfigurator. - ident - 11-20-2013 What is the number of door stations in Modules and Settings It should be 1 and you must do write to Comfort, after reset the door station wil be polled. If the door station button still does not work, then either the Door station ID is not 1 or it is faulty - juwi_uk - 11-20-2013 The doorstation was working fine before I swapped around the 2 comfort PCB\'s between my test and live systems. I only detached the blue connector plugs and have checked wiring and all looks ok. The number of doorstations is zero and hence the warning on startup. Even if I hack the cclx and set to 1 (tried this) as soon as it scans it sets back to 0 again. Julian - ident - 11-20-2013 For the time beng can you add door stations to 1 before you write to comfort It may be the dp firmware problem - juwi_uk - 11-20-2013 Hi Ident Can you expand? I set to 1 in the CCLX file and then open Comfigurator and upload the config to Comfort. On reset it then does a scan and sets back to zero. So not sure what I\'m missing. Regards Julian - ident - 11-20-2013 You dont have to hack the cclx file to add door station After the scanning etc and before you write to comfort each time, On the door station tab, right click and select Add Door station, this adds a door station manually Then write to comfort |