+- Comfort Automation/ Security System Forums (https://www.comfortforums.com)
+-- Forum: Products (https://www.comfortforums.com/forum-3.html)
+--- Forum: UCMs (https://www.comfortforums.com/forum-146.html)
+---- Forum: Ethernet UCM/ETH03 (https://www.comfortforums.com/forum-113.html)
+---- Thread: Ethernet Eth03 CS Manager exception (/thread-4178.html)
- batman - 04-13-2015
I\',m getting a error when i tried to use CS manager .
When i select my ETH03, an exclusion appears and no matter what i do nothing is passed to Configurator ( this is my system test ).
My computer system use win 8.1 this could be the problem? I already download configurator 3.10.2, but still has same problem.
- slychiu - 04-13-2015
Did you manage to run CS Manager before?
If so what has changed?
Can you try another computer and see if it has the same problem?
[color=\"#ff0000\"]NOTE THAT COMFORT SERVER MANAGER CAN ONLY WORK ON THE SAME NETWORK AS THE UCM/ETH03, NOT FROM INTERNET
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- slychiu - 04-13-2015
Your ETH03 firmware 1.xx is too old
You need up upgrade it to 2.14
see http://www.comfortforums.com/forum113/3904.html
- batman - 04-14-2015
I tried with a different PC but both has Win 8.1 and the error is the same, right now i don\'t have other pc with a different OS.
There is another way to upgrade ETH03 without CS manager?
Please advise
- batman - 04-14-2015
I use other computer i have and realize that the problem is with Win 8 (8.0, 8.1 ) so i canôt do anything because my laptop has win 8.1. prehaps next CS manager hasn\'t this error.
- slychiu - 04-14-2015
We have tested CS Manager with several Windows 8 PCs without any problem
If you have a win 7 machine please use it to upgrade the ETH03 firmware to 2.14
Otherwise use the following command in the command window
[color=\"#3333ff\"] [/color][color=\"#3333ff\"]tftp 10.0.0.27 put \"C:...ETH03_general_2.14.hex\"
[color=\"#000000\"]Where the IP address is for the ETH03 and the name within the \"\" is the location of the firmware [/color]
[/color]
see http://www.comfortforums.com/view_topic.php?id=4426&forum_id=113 for more details
- batman - 04-15-2015
it work fine with Win 7 but my two different computers with win 8.1 doesn\'t work at all, i\'m able to upload the new firmware to ETH03 but can\'t do anything else with win 8.1. all other Cytech programs seems to work fine except CS Manager, but with DS Manager works fine ( i Have other project with ETH02 ) it is a bit odd to say the list.
- HeFeng - 04-15-2015
Hi, batman, we can\'t reproduce the exception in window 8.1, can you copy the exception details and send to hefeng@cytech.biz? thanks a lot!
- dwmartindale - 04-25-2015
Hi,
This looks similar to a problem I had: http://www.comfortforums.com/forum113/4113.html
I was using win8.1 too. I live in France and had the region set accordingly, but language as English. I notice that you have English language set but are located in Portugal.
My solution was to set both region and lang to EN and it worked after that.
HTH