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+---- Forum: Door Stations (https://www.comfortforums.com/forum-68.html)
+---- Thread: Doorbell Alarm (/thread-4435.html)
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- DMStewart - 04-15-2016
My Doorbell is set to dial my mobile phone when Comfort is Armed, but the call is disconnected after a period. How can I change the configuration to allow an open ended conversation with the visitor?
- slychiu - 04-15-2016
The timeout for the doorstation is 45 seconds, after which the menu will say press 0 for door station. This allows you to continue. It should not cut off and hang up
Is yours comfort 1 or 2?
- DMStewart - 04-15-2016
Believe it\'s Comfort II, SY. Call cut out after what seemed to be longer than 45 seconds, but did not get \"press 0 for door station\" message.
- slychiu - 04-15-2016
what happened after the door station mode stopped? was the call cut off ie system hang up? or was it still connected?
- DMStewart - 04-15-2016
Call cut off, SY.
- slychiu - 04-15-2016
can you try to call in to the line. sign in and and press 6 for door station
Does this also cut off after some time?
Perhaps somethong else is cutting the line
- DMStewart - 04-15-2016
Comfort says : \"Select Station 1 to 2, 4 to open Gate, 7 to open Door\"
Selecting#1 opens line to Front Door Station and line stayed open for at least 1 and a half minutes, so why should it cut-out when it\'s activated from the Doorbell itself?
- slychiu - 04-15-2016
when you called in, after time out did you hear the menu \"Press 0 for door station\" to allow you to continue
This is what should happen for dial in and dial out
- DMStewart - 04-15-2016
No, waited about 1 1/2 minutes then I disconnected. No message.
- slychiu - 04-16-2016
what is your comfort version? Please send your cclx file so we can test it to support@cytech.biz
The menu should cut in after 1 minute or so. This should happen for Phone to door station, Phone to Keypad and Keypad to door station as well ie Keypad menu press 6