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+-- Forum: Support (https://www.comfortforums.com/forum-2.html)
+--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html)
+--- Thread: Unable to connect to Pc (/thread-4513.html)
Pages:
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- emabonacchi - 09-15-2016
With any reason, today my Cytech stop working.
Trying to solve the problem, i have connected pc and this is the error message:
Unhandled exception:
System.NullReferenceException: Riferimento a un oggetto non impostato su un\'istanza di oggetto.
in Comfort.Form1.ScanForUcms(Configuration configuration)
in Comfort.Form1.ScanForAllModules(Configuration configuration)
in Comfort.Form1.uploadComfortPCToolStripMenuItem_Click(Object sender, EventArgs e)
in System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
in System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
in System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
in System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
in System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
in System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
in System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
in System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
in System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
in System.Windows.Forms.Control.WndProc(Message& m)
in System.Windows.Forms.ScrollableControl.WndProc(Message& m)
in System.Windows.Forms.ToolStrip.WndProc(Message& m)
in System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
in System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
in System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
in System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Some suggestion?
- emabonacchi - 09-15-2016
Another message:
\"File system 34 is not compatible with. Select file system 34.\"
- slychiu - 09-15-2016
Can you open Monitor I/O and log in?
copy the IO monitor and send it
- emabonacchi - 09-15-2016
No, i can not connect with ucm more.....
[user=1]slychiu[/user] wrote:
Quote:Can you open Monitor I/O and log in?
copy the IO monitor and send it
- emabonacchi - 09-15-2016
LI****
LI****
UL000003
UL000003
UL000003
V?
v?
- emabonacchi - 09-15-2016
Error writing configuration. Response = NA
- slychiu - 09-15-2016
It looks like there is a fault
what are the state of the leds on Comfort?
You may have to use UCM with Firmware prgramming cable and see if you can upgrade the firmware (to latest version)?
- emabonacchi - 09-15-2016
d2 green, fixed on
d1 red, fixed off
- emabonacchi - 09-15-2016
d9 red blinking fast
d10 green fixed on
- emabonacchi - 09-15-2016
I can read event-log.
Does it mean ucm is working?