Keypad away arm key stopped working - Printable Version +- Comfort Automation/ Security System Forums (https://www.comfortforums.com) +-- Forum: Support (https://www.comfortforums.com/forum-2.html) +--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html) +--- Thread: Keypad away arm key stopped working (/thread-452.html)

- psgale - 01-29-2007 I\'ve had the arm to away key working on my 5 keypads for several years now - but a month or so ago, it stopped working. I have the Away keypad key in comfigurator designated as \'KeyArmAway\' response. This response has the following code: If  SecurityMode <> SecurityOff Then     Exit Response End If If  KeypadId = 68 Then     AutoArm AwayMode Else     If KeypadId = 66 Then         Do KeyArmNight [Key Arm Night from Sec Off or Day Mode]     End If Else ID 66 is a keypad next to the master bedroom (so it arms to night mode if away key is accidentialy pressed. 68 is next to the front door (but infrequently used for arming). As I said, all used  to work fine but not now. I did a reset, power down and back up (disconnected batteries) and re-downloaded schedule several times but no joy. Any ideas? Thanks, Paul. Action 4.206 FS24 2 x UCM\'s, 1 x SF UCM Expansion board + 1 x LEM on each - Guest - 01-30-2007 Paul What happens upon pressing the Away key? Does anything happen? Could you also try swapping the keypad IDs to verify whether the response is triggered correctly? It could be a case of wrong programming or faulty key on the keypad, so this should help us zero in on the problem. - psgale - 01-30-2007 Hi, If I press the key on ANY keypad, I get a slight noise from the keypad (the normal background faint hiss) but nothing else happens. AFAIK - this happens on ALL 5 keypads exactly the same - i.e. the keypads are not faulty - so must be the Comfort board or programming (but unlikely as it was working before?). I\'ll check the other keypads to be sure.... - slychiu - 01-30-2007 Could it be due to change to Comfigurator 2.1.2 and the actions were compiled differently from what is expected? Can you monitor the UCM RS232 port using Hyperterninal or Comfigurator when you press the AWAY key. This may give a clue Does 66 manage to arm to Night mode? or the Away key has notr effect on any keypad? - psgale - 04-08-2007 Hi, Sorry for the VERY long time in responding - I\'ve only just had the inclination to continue troule shooting. So, I tried Comfigurator 2.1.0 again and re-downloaded. No luck Checked and double checked all the responses and keypad responses - no luck Loaded a new default Ultra template and set the number of keypads etc - Success! Away button now works. Interestingly, I also had a \"battery trouble\" warning on resetting with the existing configuration that does not exist with the new default template. Maybe my configuration file has become corrupt over the years OR something in there is not compatible with the newer Comfigurator? I guess one way to resolve this is to manually add back in all my settings, zones, alarm types and responses - but that seems like a LOT of work. Is there an easier way to do this? Thanks, Paul. - psgale - 04-08-2007 I\'ve since tried a number of things - hand modifying the CCL file. It seems that anything I add to the away mode button doesn\'t work. I tried creating a response and assigned it to the away button to announce the keypad ID as follows:   If  KeypadId = 65 Then     Announce 1   End If   If  KeypadId = 67 Then     Announce 3   End If   If  KeypadId = 68 Then     Announce 4   End If   If  KeypadId = 69 Then     Announce 5   End If   If  KeypadId = 66 Then     Announce 2   End If Didn\'t do anything at all - also tried it on the night mode button too but nothing either - should this work? I wanted to check the keypad ID\'s were still being seen by Comfort properly - they all seem to work OK otherwise. It\'s odd that when I use my schedule, I still get a Battery Warning which restores OK when signing in. Not checked the batt voltage yet - will try that next. With the default schedule, I get no battery warning though - could this be down to the defined zones I have, whereas the default only has the first zone defined??? Thanks, Paul. - Guest - 04-09-2007 The Announce Word action is not supported for your FS24 Action 4.204. Thus nothing will happen when you press the Away key. - psgale - 04-09-2007 Ah OK thanks. So what\'s the next step in troubleshooting this? Can you have a look at my schedule? Paul. - Guest - 04-09-2007 I would suggest you send the file to adrian.lim@cytech.biz for me to go through. Adrian - psgale - 04-09-2007 Thanks - will do that shortly...