Comfort Automation/ Security System Forums
Sign In in Comfort using Local Telephone - Printable Version

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+--- Thread: Sign In in Comfort using Local Telephone (/thread-4637.html)



- RahulPandey686 - 02-22-2017

I just upgrade my airtel broadband connection from ADSL to VDSL (V-Fiber Technology) after that I am not able to sign in in to comfort using my local telephone line

so I want to know that comfort supports these kind of upgrade, means is this kind of upgrade effects comfort

and is there any thing I can do to correct it.



- slychiu - 02-22-2017

Do you mean you are not able to sign in using a remote dial in to Comfort , or your local telephone?
ADSL or fiber may affect DTMF detection when calling in from a remote phone

It should not affect using your local phone to sign in to Comfort. try disconnecting the incoming TEL IN to comfort and signing in with your local phone. The phone should say \"Phone Trouible Please sign in\" Then enter your coide and # key



- RahulPandey686 - 02-23-2017

thanks for the reply,

problem got resolved,

I am able to sign in from local as well as remote telephone.