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+---- Forum: Firmware Upgrading Problems (https://www.comfortforums.com/forum-111.html)
+---- Thread: COMFORT II SPC upgrade issue (/thread-5107.html)
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- nbexiga - 08-31-2019
Hi
I have a Comfort SPC II that I did an upgrade of the UCM of the Module via the Comfigurator with latest Version.
I have a ETH01 for connect to the board.
After the upgrade ir got no error, but when I see the keypad it got with no letters on the screen.
I noticed that the Comfigurstor lost the connection to the UCM.
I resented via the reset switch button and it starting displaying again.
But I have no connection to the System now..
I also opened the DSManager but cannot find the UCM
What can I do now?
How can I revert this update or connect to the UCM
.?
I dont have USB to connect directly..
Is it any issue with the Tibbo Board?
Please help me.
Thanks
Nuno
- slychiu - 09-01-2019
The Tibbo is probably faulty. I suggest getting a ETH03 or USB to replace the ETH01 which is more than 10 years old
- nbexiga - 09-01-2019
HI,
Why after the upgrade de KT was with no information on the display?
I had to reset the comfort and after that i start worked.?
probably is any issue with the firmware no?
Where i can get a ETH03 ?
- nbexiga - 09-01-2019
And how can i see now if the firmware was upgraded correctly?
because as i am seeing in the ETH03 manual that the firmware for comfort must be Comfort firmware 7.057 , and i really cannoy connect now to the UCM
- slychiu - 09-01-2019
You can buy ETH03 from your usual distributorit is normal to require reset after a firmware upgrade
- nbexiga - 09-01-2019
ok... i will check..
because the ETH01 i purchase from the internet years ago..
i cannot remember from what site.. but i know that was online..
if there is that option now.. i prefer
- nbexiga - 09-01-2019
and if i purchase the ETH03 and still now working?
how can i ensure that is an issue with the ETH module?
how can i troubleshoot that?
any way with to see what firmware is the UCM now?
with no ETH0 access?
because eall seems working as expected .
the lights... the time programs...
everything seems ok , but only the connection i am getting error connecting to UCM
and the tibbo ds manager cannot find any device...
before the upgrade was very good working
- slychiu - 09-01-2019
UCM firmware upgrade cannot affect DS Manager
- Ingo - 09-02-2019
I had a similar issue upgrading my UCM/Ethenet with an Eth01 module. As unlikely as it sounds, DS Manager stopped seeing the module after the upgrade. After a downgrade, using the cable method, it worked again and DS Manager saw the module also.
- nbexiga - 09-02-2019
Ingo,
Thanks for your update.
so i have to buy the USB to connect to the UCM and downgrade the firmware?
What cable method can i do? i only have access by ETH01 now..
Or is it better to purchase the ETH03 ?
It will work with the ETH03 purchase?