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IR learning 'kills' Comfort - Printable Version

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- palmlodge - 07-10-2020

I\'m switching a device, and I need to re-learn some IR commands and replace the old codes.
Whenever I attempt this, I start getting communication errors within 30 seconds or so and Comfort needs a power cycle.

I have multiple UCMs, all work fine, and I can connect to any of them with Comfigurator OK. If I attempt to use the IR learn feature, immediately I get \'no response from UCM\' and within 30 seconds the keypad is complaining about a communications failure. I have to power cycle Comfort to clear.
Any ideas?


- slychiu - 07-11-2020

We have been using UCM with Comfigurator 3 to learn IR signals with no problem. It may have something to do with the specific IR codeThere is a button to copy the \"RAW\" codes. If you can get to that point, can you copy and send it, with any error message that is shown



- palmlodge - 07-13-2020

It doesn\'t get that far, as soon as your press the \'start\' button, it fries Comfort, before you even have a chance of trying to send an IR code to it to learn.

I\'m on almost the latest firmware for everything, tried with two UCMs, both have the same result.