04-15-2015, 06:56 AM
I was trying to add a very basic user this morning. I added a user code in User04; tried what I had in mind but then decided that I didn\'t need the user after all. I removed the user code, leaving my current three users \'as is\'.
However, now I cannot perform ANY programming! If I try to do anything, the \'Enter User sign in code\' dialog appears. I enter the code I always use; there is a short delay and a message appears \"Failed to connect to UCM - please check UCM connection settings\'. The UCM is an ETH03 v7.061. I can open the Comfort Sever Manager (CSM) and see my UCM; ping it; read SMTP and email information etc so it appears to be working perfectly. But still I get the \'Failed to connect\' message whenever I now try to enter my user code! I rebooted the CSM; refreshed etc but to no avail. Of course, I can\'t reset or perform any other function from Comfigurator as it just asks for my code - and fails to connect. Help! What do I need to do? Many thanks for any assistance!
However, now I cannot perform ANY programming! If I try to do anything, the \'Enter User sign in code\' dialog appears. I enter the code I always use; there is a short delay and a message appears \"Failed to connect to UCM - please check UCM connection settings\'. The UCM is an ETH03 v7.061. I can open the Comfort Sever Manager (CSM) and see my UCM; ping it; read SMTP and email information etc so it appears to be working perfectly. But still I get the \'Failed to connect\' message whenever I now try to enter my user code! I rebooted the CSM; refreshed etc but to no avail. Of course, I can\'t reset or perform any other function from Comfigurator as it just asks for my code - and fails to connect. Help! What do I need to do? Many thanks for any assistance!