08-06-2010, 12:23 PM
Comfort File system 18 is Comfort I Pro. Open Configurator (latest version is at http://www.comfortforums.com/forum20/1798.html ), go to Options > Settings> UCM Connection > select Serial and the COM Port. If the customer has a UCM01 (older model) it is using Rs232 interface. The UCM Rs232 port should be copnnected to the PC serial port.
Go to Transfer > System Information to read the system information from comfort which shows that you can connect to Comfort
You should have the customers original ccl or cclx file with the configuration to start with.
The CMS parameters are in Security > CMS. Here you set the account code, and format (Contact ID is by default)
The telephone number is in Security > Phone Numbers
Set phone 1 to CMS and enter the telephone number.
in Configuration > Modules and Settings, you can find
Wait for Dial tone
Ignore Line Cut
In telecoms > Dialing, you can find Maximum Redial tries
Go to Alarm Types and select which alarm should dial to the CMS ie Phone 1. There are 8 phones which can be enabled to disabled in any combination for each alarm
Alarm Type 17 is Disarm and alarm type 19 is armed (Open and close) so uncheck the Dialout box for these and other alarms which you dont want to dial out
Automatic reporting
You can use Time Programs to schedule a dial out to the CMS. However it is easier to do it every 7 days as Time programs are based on days in a week, so you can schedule it say for every Sunday at 12 PM
For time programs you select a Response
There is a default Response CMSDialtest (Response 125) which activates alarm type 18 (CMS Test)
The next Comfort Training course should be in September. Would you be interested in attending or sending someone from your company
regards
Chiu
Go to Transfer > System Information to read the system information from comfort which shows that you can connect to Comfort
You should have the customers original ccl or cclx file with the configuration to start with.
The CMS parameters are in Security > CMS. Here you set the account code, and format (Contact ID is by default)
The telephone number is in Security > Phone Numbers
Set phone 1 to CMS and enter the telephone number.
in Configuration > Modules and Settings, you can find
Wait for Dial tone
Ignore Line Cut
In telecoms > Dialing, you can find Maximum Redial tries
Go to Alarm Types and select which alarm should dial to the CMS ie Phone 1. There are 8 phones which can be enabled to disabled in any combination for each alarm
Alarm Type 17 is Disarm and alarm type 19 is armed (Open and close) so uncheck the Dialout box for these and other alarms which you dont want to dial out
Automatic reporting
You can use Time Programs to schedule a dial out to the CMS. However it is easier to do it every 7 days as Time programs are based on days in a week, so you can schedule it say for every Sunday at 12 PM
For time programs you select a Response
There is a default Response CMSDialtest (Response 125) which activates alarm type 18 (CMS Test)
The next Comfort Training course should be in September. Would you be interested in attending or sending someone from your company
regards
Chiu