The problem is that your system is SPC firmware but you are trying to upgrade to ULT This is not allowed hence the message Product Type Does not Match
Firmware camn only be upgraded to the same type
Try upgrading to SPC 6.011 attached
Your UCM will also need to be upgraded to the latest
I would try it before uograding the UCM firmware
UCM 6.002 firmware canbe upgraded by direct connection to PC without needing another UCM and not needing a programming cable see http://www.comfortforums.com/forum4/2283.html
I have exactly the same versions, but I have a LEM board on top of the Confort.
Can I just unplug this board (including flat cable) to do the connections, and the upgrade ?