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i have ucm Ethernet 5.2
i upgraded it to 6.012
the ucm led indicators works normally
ds manger reads ip
when i enterd the ip & port to the comfigurator , this message appears : couldn\'t connect to ucm
i tested the MJ101 , i found a short between pins 7&8
is this the problem ?
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Was the UCM working befiore upgrade to 6.012?
Is it ETH01 (orange module) or ETH02 (silver)
MJ101 pins 7 and 8 are not connected so iut should not cause a problem
Are D9 and D10 leds both blinking?
check the shunts in SW8 - F should be shunted if ETH01 and Not shunteed if ETH02
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the UCM wasn\'t working before upgrade to 6.012
it is ETH01 (orange module)
D9 and D10 leds both blinking
& the SW8 - F be shunted
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sorry ,
the message appears : no response from ucm
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Do you have a firewall? if so shut it down and see if you can connect
Firewalls are one of the main reasons for blocking the UCM/ethernet
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Can you send a screenshot of the settings in DS Manager? Please send to suppport@cytech.biz
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i sent a screenshot of the settings in DS Manager to suppport@cytech.biz
