Ucm/Ethernet

[dcrera]

Hi,

I am pulling my hair trying to resolve this problem.

I have a UCM/Ethernet 5.92 [font=\"Verdana\"][size=\"1\"]

SW8-F (Ethernet) shunted 

SW8-H Shunted

DS Manage V5.03 cannot find the Device server.

I powered down the UCm, reset Comfort and still no joy.

I am getting two blinks on D103 (Connection Closed).

All this worked a few days ago.

I need help, maybe lots.

thanks
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[slychiu]

Could there be a problem with your network if it worked before?
are you able to ping the UCM/Ethernet

[dcrera]

Hi

Yes it can be pinged.

I tried via a router and a direct connection.

Thanks

[slychiu]

Check out the support pages of the ethernet device manufacturer
eg http://wiki.tibbo.net/doku.php/find_behind_gateway
and
http://wiki.tibbo.net/doku.php
This may offer some clues to your situation

[dcrera]

Will Do

[juwi_uk]

Do you have a software firewall on your PC that  could be blocking the traffic.  I had similar problems and to prove it I temporarily disabled it to prove I could esatablish a connection.  Once this was proven I then made sure the port was open in the firewall config.

Just a thought.

 

[dcrera]

Hi,
I found some software on the net that does a port scan.
I did not find ports 1001 or 65535.

I went to my firewall settings and added these ports for DS Manager. I  then reran the the port scanner software and I still don\'t see these ports.
Every other device is discoverable on my network expect my UCM/Ethernet
Thanks

[juwi_uk]

Hi

Can you disable the firewall for 30 seconds and see if this works.  If so at least you know 100% that it is the firewall blocking the traffic or you can move on to look elsewhere.

J

 

[dcrera]

Hi
I turned my firewall off.
Did an autodiscovery on DS Manager.
Nothing, no Device Servers where found
Thanks

[dcrera]

Hi,

How to I reset the Ucm to \'factory\' settings ?

Thanks