View single post by hendy
 Posted: Thursday May 9th, 2013 12:58 am
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hendy



Joined: Wednesday Sep 19th, 2007
Location: Singapore
Posts: 221
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Which UCM you are trying to connect to with the Comfigurator software?
"Failed to connect to UCM" means that Comfigurator is unable to establish connection to the UCM (UCM/USB or UCM/ETH).
Most of the times this is because the connection setting (under Options menu >> Settings >> UCM Connection) has changed.
If you are using UCM/USB ensure that the serial number of the USB is selected from the drop-down list.
If you are using UCM/ETH ensure that the IP address and port settings match the UCM/ETH.

What type of UCM are you ordering?
The UCM with RS485 plug-in module is most likely of Universal UCM type and the UCM used for firmware upgrading is of General type.
So if your order is UCM/Universal then you will not be able to upgrade other corrupted UCM by simply replacing the RS485 with ETH02 plug in module.

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