View single post by ident
 Posted: Thursday Jun 19th, 2014 08:26 am
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Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3494

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The 2nd Generation Android apps for Tablet and Phone are now available from the Google Play store. This is an updated user interface with many functional improvements

Or just search for Cytech Comfort on the Play store
The Tablet app will no longer be supported.Please use the phone app instead

System Requirements:
  • Comfort 7.1xx
  • UCM/ETH03 7.1xx
  • Android OS 4.0.3 (Ice Cream Sandwich) for Phones
Note that UCM/ETH02 is NOT supported although it may work with limited features

  1. Connect to multiple Comfort systems
  2. Arm and Disarm Security System using user codes
  3. See Zone Status in Real Time, ie door and windows, motion sensors
  4. Trouble Status - Phone Trouble, RS485 Communication Failure, Power Failure, Low Battery, Zone Trouble
  5. Alarms Status
  6. Control and see status of Lighting and Appliances  and 3rd party systems connected to Comfort
  7. View up to 4 IP Cameras
  8. Connect via Remote (Internet) or Local (LAN)
  9. Import configuration file into Phone - no programming required
  10. Note that the Cytech App does NOT support cameras
Setting up UCM/ETH03
For UCM/ETH03, see instructions at
The UCM Firmware on the base board must be 7.048 minimum. The ETH03 firmware on the top submodule should be 2.0.6
UCM/ETH03 allows 2 simultaneous connections to Comfort via 2 separate ports.

The "Connection Timeout" in the software determines the idle time-out value in minutes (default 2 minutes). If the communications to and from Comfort is idle for this period, the app is logged out (disconnected) and there will be a message
"You Have been Logged Out". You will go back to the login screen to log in again

Setting Up your Android Phone
You must ensure that your Phone is connected to the correct WiFi network ie the same as your Comfort  UCM/Eth02. If you connect to the wrong network you will not only fail to connect but will experience temporary lack of response from the App while it tries to connect to a system that is not there.

By connecting your Comfort system to a WiFi network you are potentially opening up a security vulnerability. Ensure that your Wifi network uses the highest level of  security which is appropriate. Accessing Comfort from the Internet exposes the system to additional vulnerabilities.

Importing your cclx file into your app
The zones and Control Menu programmed by Comfigurator are saved as a .cclx file.
The IP Addresses for Local and Internet are also taken from the cclx file.
This information is exported into the Comfort app using  a web link.

In Comfigurator, go to File >> Convert cclx file for iOS/Android app or go to on your browser 

Enter your name in the first box.
Enter an email address that you can access on your phone. This must be an  email client and not a webmail using a browser
Browse to select  your cclx file (programmed using Comfigurator)
Select Android as Target.
The iPhone button is meant for the iPhone app

Press UPLOAD FILE when done.

Next, open the email app on your android phone or Tablet and read the email with the title  "Comfort Conversion Service".
Note that you must open the email using an email client and NOT using webmail by browser as that would not work

There is an attachment file with the extension .jrlccip eg myhome.jrlccip This is the same name as your cclx file except the extension is changed to jrlcccip

Open the attachment by tapping on it, eg "Dollhouse.jcrlccip" above
There will be a pop up box
"Open Using.."

The above screen assumes you have installed the 2nd generation Comfort Tablet and Phone apps (on the right) as well as the old versions on the left

Select the Download (arrow) icon
Next, open the Comfort app, go to Setup,

In the example above, 3 profiles have been set up in the app setup page; doll, office, home

Select one of the profiles, eg Home. 

Press the IMPORT button and  select the .jrlccip file that you have downloaded from the email attachment

This loads the zones and control menu into the app
If you do not do this the zones and Control Menu will be blank

Last edited on Wednesday Jul 15th, 2020 02:08 am by

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