| PM | Quote | Reply | Full Topic |
| Joined: | Wednesday Mar 8th, 2017 |
| Location: | United Kingdom |
| Posts: | 130 |
| Status: |
Offline
|
Just setting up my system and I find the instructions mildly confusing re. config. I understand that some of the Comfort config is duplicated and also stored on the UCM/GSM4. What isn't 100% clear is when and how that needs to be done:
1) Is GSM4 config only saved to the module when I explicitly choose "Write EEPROM" i.e. and not when I do a full or selective Write to Comfort (even though Selective tells me Modules have changed)?
2) When should I do "Copy from Comfort" - is that every time I've edited zone names (or other GSM related config) in the main Comfort part of Comfigurator, or does it really mean "from Comfort" - i.e. it will read the current values direct from the live Comfort system (so if I haven't written the config then it is reading the wrong values)? The warning message does imply it is some sort of reset and I shouldn't need to do it often?
3) I cannot get SMS help text working. My config is pretty much default on the GSM4 side and I haven't changed help text. I text "?" and receive back "Command Not Permitted". I send a "(1)" and get the same error message. I cannot work it out. My system details and phone type config is below. Any suggestions?
4) If I edit phone numbers in Comfigurator Security section do I need to do a write EEPROM or "Copy from Comfort"? The GSM4 module editing part of Comfigurator doesn't mention the phone numbers that I can see (other than the emergency one for loss of comms, which is also set to my mobile).
Comfort Ultra II firmware 7.116, UCM/ETH03 firmware 7.098, UCM/GSM4(3G) firmware 7.100
Phone 1 - my mobile with a land-line indirect dialout prefix (for cheaper land-line calls to mobiles), type VOICE, SMS flags all "No"
Phone 2 - same mobile with no prefix, type SMS, SMS flags all "Yes"
Phone 1 should be irrelevant as I'm not currently using it but I mention it as it does end in the same number as Phone 2.
I have proven that I can send a custom text message on zone activation to Phone 2. That works fine. I can dial the GSM4 and sign-in from my mobile and that works fine. I just can't get Comfort to respond to the SMS text messages. It clearly receives them so it must be something to do with it not thinking my mobile is setup as a valid number?
Thanks
| Close Window |