View single post by migueldefender
 Posted: Thursday Jan 3rd, 2019 01:04 pm
 PM  Quote  Reply  Full Topic 
migueldefender

 

Joined: Thursday Jan 3rd, 2019
Location:  
Posts: 5
Status: 
Offline

  back to top

Hello,

we have bought a new home that had already installed the Cytech Confort II. 

The problem is that we can not arm or disarm the alarm, because we do not know the code that the previews owner had. Also we already try to contact the previews owner, but with no success. 

When the alarm activate the sirens we disconect the energy of all house and then the alarm be deactivated. Like you can imagine, that's not a plausible solution... 

It's possible to reset the code and have our own code?


Best regards from Portugal,
Miguel

 Close Window