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| Joined: | Thursday Aug 23rd, 2007 |
| Location: | United Kingdom |
| Posts: | 1 |
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I'm having a problem with the KP04 keypad on an Ultra 2 comfort. When external messages are left, the Msg LED does not show. Pressing "#" says "No messages". When I leave a memo via the keypad, the LED is lit and pressing "#" tells me who has messages. When signing in, I hear both answering machine and memo messages which have been left. I've tested leaving an answering machine message from a mobile, and the keypad definitely never shows any sign of a message being left.
We have 2 users set up - however I've tested this with only 1 un-named user and it still doesn't work.
System control number (from Engineer 7,4,3): week 5 75 26 2
Any idea if this can be fixed at my end or will it require a firmware upgrade?
Best regards,
Chris
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