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The screenshots are done with iPad installed with the Comfort iPhone app, but it should work the same with the latest iPhone iOS.
After the email with the .jrlccip attachment has been received by the iOS device (DO NOT use GMAIL for this. use another email service) there are 2 ways of importing into the Comfort profile;
Method 1: Open with Comfort App
- Open the email that you sent to the phone. Tap on the .jrlccip attachment in the email
- The list of associated apps will be seen on the top row, and below that "Copy" and "Save to Files" buttons
- On the list of associated apps, Scroll to the Comfort logo an select it
- Load Config screen appears. The list of Profiles is seen. Iif there is m,ore than 1 profile. Select the desired profile to import into
- The popup should show" Load Config - Config Data loaded - Please Log in"
Method 2: Save File and Import to Profile
- Tap on the .jrlccip attachment in the email
- The list of associated apps will be seen on the top row, and below that "Copy" and "Save to Files" buttons
- Select Save to Files. Then select the folder to save the .jrlccip file, and pres Save.
- Open the Comfort app, press the Setup button
- If you have more than 1 Profile, select the desired profile to import the file
The button Add New, Import, Done are seen on the bottom of the Profiles page- Press Import
- The .jrlccip file can be seen. if there are more than 1 file, scroll to select the desired file and select it.
- Press Done when ready
- The profile is opened, if the LOGIN button is not grayed out, press tyo log in with your code
Last edited on Friday Mar 10th, 2023 01:52 am by slychiu
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