View single post by WMADKOUR
 Posted: Tuesday Aug 24th, 2010 08:33 pm
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Joined: Thursday Aug 14th, 2008
Location: Cairo, Egypt
Posts: 56

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one of our clients had 2 Dome installed in his apartment, when we started to learned the Remote for TV simple couldn't, so i have to go down to check out, i think i will start with Firmware upgrade but i was wondering , you wrote in previous topic

 "The UCM/IR has a IR learning facility which is launched from Comfigurator > Tools. Not all IR signals can be learned, while some IR signals can be captured but not encoded, or can be encoded but may not work. In such cases there is a RAW file format which can be sent to us by email for analysis."

so my Q is how we will advise clients a solution that might not work, is there any definite solution for that ?

Last edited on Tuesday Aug 24th, 2010 08:34 pm by WMADKOUR

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