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Posted: Thursday Jul 21st, 2011 01:41 am |
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ident
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If all the user codes are lost or forgotten, you can reset the code by one of the following ways. First note that if a wrong code has been entered 6 times, there is a "sign in tamper" alarm. This locks out further entry of codes, until the correct code is entered 2 times in succession. eg if the code is 1234
By Keypad If the alarm is still sounding, you must wait about 5 minutes before entering the Engineer Code. Engineer Code is not allowed if the alarm has been triggered and siren is on. The siren will stop after 5 minutes. Do not retrigger by movibg around which could cause a new alarm if there is a motion sensors in the area You will need to know the Engineer Code, default is 6789 Press F0 on the keypad followed by the engineer code and # key, eg F0 6789# If the 1st attempt fails, try entering 6789# again The keypad should say "Engineer MenU, press .." Press 9 for Program Menu Press 5 for User Codes Press 0 to erase Mailboxes Press 1 to confirm Press F to exit The user code has been reset to the default 1234 By Comfigurator You will need to know the Engineer Code, default is 6789 Press F0 on the keypad to enable Engineer Code Open the Comfigurator file for the system. If you do not have the file for the installation, open a default template correponding to the Comfort system ie Comfort 2 Ultra , Comfort 1 Pro etc Log in with Engineer Code If the 1st attempt fails, try entering 6789# again In Modules and Settings> Configuration Flags , check "Write User Codes" Go to Security > Sign in Codes, and enter the new User code for user 1 (or other users). Go to Transfer > Write Selective. Select Sign in Codes from the list which appears This will write the new codes into Comfort Uncheck the "Write User Codes" box in Modules and settings so a new write will not overwrite any user codes that have been changed By UCM The UCM contains a default EEPROM in U2 for Comfort 2 Ultra. This will default the whole configuration, not just the user codes.Press and hold ULOAD to copy the configuration from Comfort to UCM EEPROM. Press and hold DLOAD button the write the configuration to Comfort. This will take a few minutes with the Busy leds blinking. When completed, the RDY green led on the UCM will be steady. Comfigurator 3.13.1 has a menu to write Comfort to UCM EEPROM and vice versa. see http://www.comfortforums.com/forum20/5159.html This needs the UCM Firmware 7.131 and above If the system is in alarm and the user codes have been forgotten We see such cases believe it or not You have to wait for the alarm to stop usually after 5 minutes before the engineer code can be accepted and you can use the first two methods described above Last edited on Thursday Apr 23rd, 2020 09:49 am by |
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