Comfort Home Automation/ Security System Forums Home
Home Search search Menu menu Not logged in - Login | Register

Dealer selling old version Comfort I
 Moderated by: ndh
 New Topic   Reply   Printer Friendly 
 Rate Topic 
AuthorPost
 Posted: Tuesday Jun 3rd, 2008 01:03 pm
   PM  Quote  Reply 
1st Post
admin
Administrator


Joined: Saturday Mar 3rd, 2007
Location: Singapore
Posts: 1200
Status: 
Offline

  back to top

It appears that a Dealer has been selling very old Comfort I in the UK

I would advise potential customers not to go for this "deal" Comfort I is a product that has been phased out in 2005, so this is old stock that is not under warranty and should not be sold to customers.

The availability of spare parts is limited as some of the key components  themselves have been phased out by the component manufacturers. Cytech do keep sufficient spare parts including firmware upgrades to cater for existing customers but will not supply spare parts for these products sold as new in order to prevent jeopardising the availability of  parts to existing Comfort I customers.


 


 

Last edited on Saturday Sep 6th, 2014 05:23 am by



 Posted: Tuesday Sep 13th, 2011 11:40 am
   PM  Quote  Reply 
2nd Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

Please be careful when ordering Comfort products. Make sure that they are new, and not obsolete products.

This post is about a customer who ordered a new UCM and received a UCM01, an old model which was part of Comfort I
http://www.comfortforums.com/forum20/2456.html

In the UK, please order  from our authorised distributors and instalers which can be found on the Cytech website

http://www.cytech.biz/dealers.php#GB



 Current time is 07:20 pm
Top




UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems