Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Dialing out and Auto-Answering > Comfort Not detecting Ring |
Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Dialing out and Auto-Answering > Comfort Not detecting Ring |
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Warby Member
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I have just replaced a ULTII main board with a new board as we have been having problems with comfort not releasing the line after dialling out. Now on the new board it doesn't detect a call coming in. I cannot hear the relays clicking. i have tried reversing tel in and there is 50v dc and 70v ac when ringing. pressing # on the local phones works but only when the tel in is a certain way around. i have tried setting answer machine bypass on but it still doesnt work. It is currently on FW 5.164 and i have tried 5.169. using Comfigurator 3.1.1. The leds on the main board are okay. Please Help!!! Last edited on Monday Aug 17th, 2009 12:05 pm by Warby |
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admin Administrator 
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Can you try disconnecting the TEL OUT connector so that telephones are not in the circuit? This tests if the connected phones have any effect. |
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Warby Member
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Makes no difference. I have put the old board back in and it works. though we may still have the issues if comfort not hanging up after dialling out. So faulty board? |
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