| Posted: Monday Nov 2nd, 2009 08:43 pm |
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Podro
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My Door Station has suddenly stopped working. I can hear the user at the door, but there is not sound at the door station. It is as if the speaker has been taken out of the door station!
Any ideas?
Thanks,
Paul.
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| Posted: Tuesday Nov 3rd, 2009 11:18 am |
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2nd Post |
slychiu
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Please contact us by email support@cytech.biz for further instructions
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| Posted: Wednesday Nov 4th, 2009 09:01 pm |
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Podro
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Hi,
Email sent - please reply with instructions or PM me.
Thanks,
Paul.
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| Posted: Thursday Nov 5th, 2009 05:50 am |
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slychiu
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Paul
In your email you say your door station is a DP02 as shown below?
This product is not from Cytech. It is manufactured by another company called Comfort Home Controls who are not related to Cytech the manufacturer of Comfort). They take our DP03 door station strip out the PCB and use their own stainless steel plate. If you have problems with this product you have to contact that company, if you are able to do so
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| Posted: Thursday Nov 5th, 2009 07:39 am |
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jbarne41
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Hi there, slightly related question... I too have the Metal Door Phone with Colour camera from Comfort based on DP03, and have the same problem, this is the second time this has happened.
Last time I replaced the paper coned speaker with a mylar coned one ..presuming it was moisture that had caused it to fail. The replacement seems to have gone now after being in service for 26 months. Two questions:
1) I am away from home currently and need to order a replacement speaker and cannot remember the Size (Dia) and Impedance of the speaker fitted to the DP03.. does anyone know this info?
2) Could there be some other reason for these failures other than moisture water ingress?
Many Thanks
Joules
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| Posted: Thursday Nov 5th, 2009 07:56 am |
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slychiu
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We dont know the size of the speaker used in that product. It should be a 32 ohms speaker 1 watt speaker.
Besides water ingress, a possible cause could be the speaker mounting. if the speaker is mounted such that the speaker cone contacts the metal faceplate when there is voice talking, this could damage the speaker
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| Posted: Thursday Nov 5th, 2009 08:02 am |
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jbarne41
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Again thanks for your very prompt response...
I presumed that the Speaker was the same size as the one used in DP03 is that a 2" Inch Diameter?
Joules
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| Posted: Thursday Nov 5th, 2009 08:11 am |
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| Posted: Thursday Nov 5th, 2009 08:11 am |
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Podro
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I'm in the same boat, second time in about three years. Clearly some issue with durability of the speaker. Would appreciate same details so I can order a replacement.
Thanks.
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| Posted: Thursday Nov 5th, 2009 08:24 am |
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| Posted: Thursday Nov 5th, 2009 08:34 am |
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jbarne41
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Thanks Chiu,
Yes nice idea, a new DS01 might solve the problem, but at £450 iam afraid i'll have to live with replacing the £2.95 speaker every couple of years. ( Not sure I will live another 300 years to recoup the cost saving  ) Will look at your suggestion of the speaker touching the metal faceplate as a possible cause of failure.
Pedro..
I presumed replacing the original paper coned speaker with a mylar one would solve the problem... clearly not. As Chiu states the speaker should be a 32ohm 1 watt. Just need the Diameter... do you have yours to hand to measure? I will take mine apart as soon as I get home..but won't be back till the weekend and was hoping to order a replacement so I only had to take it apart once. Just had a look on the net and having trouble finding 32ohm 1 watt speakers of any size and cannot remember where I sourced the last one.. Anybody got suggestions?
Joules
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| Posted: Thursday Nov 5th, 2009 11:07 am |
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Podro
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In my DP03 it is a 32 OHM 0.5 W 40mm, in my DP02 it is a 65mm 8 OHM 3 W showing part no. FE202M8NG.
Hope that helps, in the meantime I am going to see if I can make one good doorphone out of three bad ones 
Paul
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| Posted: Thursday Nov 5th, 2009 11:11 am |
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| Posted: Thursday Nov 5th, 2009 11:24 am |
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slychiu
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That is an 8 ohms speaker which is not trecommended. Look for a 32 ohms speaker
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| Posted: Thursday Nov 5th, 2009 11:56 am |
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Podro
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But that is what is in the DP02. As you say Comfort UK made these panels so presumably fitted a different speaker.
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| Posted: Thursday Nov 5th, 2009 12:01 pm |
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slychiu
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As I said we dont know what they put in there. It is not the correct rating for the door station.
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| Posted: Tuesday Nov 10th, 2009 06:44 pm |
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| Posted: Wednesday Nov 11th, 2009 07:13 am |
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jbarne41
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Thanks Podro,
Will order a couple, didn't think they were 66mm. Presumably the reason they fail after 18 months is that they are only 8ohms as opposed to 32ohms. But seeing as I cannot seem to source a suitable 32ohm speaker and cannot afford a new door station, I will have to live with replacing them every 18 months or so.
Joules
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