| Posted: Friday Aug 6th, 2010 12:11 pm |
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1st Post |
ComSafe
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Hi
We have an Alarm Monitoring and Installing company, and a new client of ours have
a Comfort alarm installed.
We need to change the following:
Monitoring Communicator Phone Number: 55
Communication format: Contact ID
Monitoring Account code: 1234
Dialing Method: DTMF
Number of redails: 3
DISABLE: Phone Line Monitoring
ENABLE: Blind or Forced Dialing. ie No dial tone
Automatic test report: every 14 days @ 12h00
DISABLE: Open/Close reporting
I have zero experience with this system, and would like to know how I would
connect from my Laptop to a Comfort using FS18 with RS232.
Do I simply connect my serial cable to the UCM01 ( if the client have one )
and hit connect in the Comfigurator?
And then read tha Comfort data?
Thanks
Renier
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| Posted: Friday Aug 6th, 2010 01:23 pm |
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2nd Post |
slychiu
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| Joined: | Saturday Apr 29th, 2006 |
| Location: | Singapore |
| Posts: | 5742 |
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Comfort File system 18 is Comfort I Pro. Open Configurator (latest version is at http://www.comfortforums.com/forum20/1798.html ), go to Options > Settings> UCM Connection > select Serial and the COM Port. If the customer has a UCM01 (older model) it is using Rs232 interface. The UCM Rs232 port should be copnnected to the PC serial port.
Go to Transfer > System Information to read the system information from comfort which shows that you can connect to Comfort
You should have the customers original ccl or cclx file with the configuration to start with.
The CMS parameters are in Security > CMS. Here you set the account code, and format (Contact ID is by default)
The telephone number is in Security > Phone Numbers
Set phone 1 to CMS and enter the telephone number.
in Configuration > Modules and Settings, you can find
Wait for Dial tone
Ignore Line Cut
In telecoms > Dialing, you can find Maximum Redial tries
Go to Alarm Types and select which alarm should dial to the CMS ie Phone 1. There are 8 phones which can be enabled to disabled in any combination for each alarm
Alarm Type 17 is Disarm and alarm type 19 is armed (Open and close) so uncheck the Dialout box for these and other alarms which you dont want to dial out
Automatic reporting
You can use Time Programs to schedule a dial out to the CMS. However it is easier to do it every 7 days as Time programs are based on days in a week, so you can schedule it say for every Sunday at 12 PM
For time programs you select a Response
There is a default Response CMSDialtest (Response 125) which activates alarm type 18 (CMS Test)
The next Comfort Training course should be in September. Would you be interested in attending or sending someone from your company
regards
Chiu
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| Posted: Friday Aug 6th, 2010 01:48 pm |
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3rd Post |
| Posted: Friday Aug 6th, 2010 02:17 pm |
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4th Post |
slychiu
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| Joined: | Saturday Apr 29th, 2006 |
| Location: | Singapore |
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Let me know if you have problem programming it or getting the CMS dial out to work, as it may seem difficult the first time you try it
Another very useful tool is to do a Dial test by pressing F3 and 3 on the keypad. This forces an audible dial out on the keypad to all programmed phones depending on the phone type, and lets you hear the dialling tones. You can actually hear Contact ID!
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| Posted: Tuesday Aug 10th, 2010 07:38 am |
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5th Post |
ComSafe
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Hi, the client did not have the RS232 port 
But it does have a Ethernet port on the panel.
Do I use a straight or cross-over LAN cable to connect
via LAN?
How does the IP addresses work?
I'm sorry to bother you with this,
but thanks for the help so far!!
Regards
Renier
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| Posted: Tuesday Aug 10th, 2010 08:58 am |
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6th Post |
| Posted: Tuesday Aug 10th, 2010 12:38 pm |
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7th Post |
ComSafe
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mmmm the panel does not look like the one in your picture.
"X 10" was written next to the connection on the panel..
and that is obviously used for something else..
Looks like I will need to program with the keypad after all.
I have the Engineer Menu Programming manual, and still need to look through it.
In the Comfiguration software I see at the bottom of the screen that it displays certain numbers.
For example:
at Security - Phone Numbers it displays (2153)= 4,85,255
How does that relate to the locations and values in the Engineer Menu Flowchart?
If you can explain how I can interpret those numbers, then I will be able to access them with the keypad to change them.
( in my example I already changed the phone nr. to 55 and made it a CMS type. )
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| Posted: Tuesday Aug 10th, 2010 01:16 pm |
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8th Post |
ident
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| Joined: | Wednesday Aug 9th, 2006 |
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The photo is of the UCM/Ethernet, not Comfort. You earlier said that the customer may have a UCM01, then you said that he may have a network port so I was trying to establish what is available
The X10 connector is an RJ11 socket, used for the X10 power line interface
If there is no UCM then you will have to program by keypad, and you will need the Worksheet for File system 18, attached
The numbers on the bottom of the Comfigurator screen are locations in Comfort, and the values which should be programmed in the locations
Locations can be used to program Comfort if there is no Engineer voice menu to program the parameter
To access the Locations Menu, go to Engineer menu, ie F0 followed by Engineer Code and # key, then menus 7,4,1 for Locations
Enter Location Number and # key
eg (2153)= 4,85,255
enter 2153# in the Locations menu
The menu will read the programmed value in the location eg 10
"Enter New Number and # key"
You enter the number to be programmed in the location eg 4 followed by #
In most situations there is an Engineer Menu to program the item as detailed in the Engineer programming manual
Attachment: work64guide.pdf (Downloaded 7 times)
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| Posted: Tuesday Aug 10th, 2010 02:43 pm |
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9th Post |
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