Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Dialing out and Auto-Answering > Comfort answering call but then silence |
Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Dialing out and Auto-Answering > Comfort answering call but then silence |
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idheath Member
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Just over a week ago the systems answering phone function stopped working. Basically at the point the system should answer an inbound call and play the greeting the call was answered but there was no greeting, just silence and it wasn't possible to leave a message. During this time the alarm/security functionality has been fine. I reset the system and everything has been fine since. However I have just noticed that my answer machine greeting is missing too (not sure exactly when this happened though, because I have only just noticed). I've recorded a new greeting so all is fine now but I'd like to know what happend. My system details are as follows: Comfort II Ultra Version: 5.183 UCM Type: 10 Version: 5.212 KP04 Version: 1.012 Comfigurator Version: V3.1.9.0 Many thanks, Ian |
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slychiu Administrator 
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It is difficult to tell what happened in this case If the answering machine message is deleted the system will answer and say "Please sign in" and will not allow you to record Check the event Log, is there an event of the sort message or messages deleted? Let us know if it happens again |
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