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Sensors and flags not reading
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 Posted: Monday Oct 18th, 2010 09:47 pm
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wexfordman
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Hi,

Just started using wizcomfort, and everything seems to be working, except sensors (scs temp etc) and flags do not seem to be reporting back ? All are status = unkown ?

Also, just a lazy query, but is there any way to use comfigurator to apply the f0 function for downloading files etc via comfigurator rather than having to manually do it at the keypad everytime ?

Thanks,
Eamon



 Posted: Tuesday Oct 19th, 2010 03:12 am
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hendy
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What Comfort and UCM firmware version you are using?
Please upgrade it to the latest ULT 5.203 and UCM 5.212 available from Cytech website which have fixed these flag and sensor reporting bugs.

Did you know that in  the new Comfigurator 3 software there is an option 'Require Engineer Code To Write Configuration' under Configuration > Modules and Settings > Configuration Flags?
You can disable this for your purpose.

Another way, you can trigger the EngineerCodeEnable response from Wizcomfort > Control > Responses tab.



 Posted: Tuesday Oct 19th, 2010 04:12 am
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wexfordman
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Thanks hendy

Not sure what firmware I am on, will check this evening when I get home! I dbt think I have the lead to upgrade the ucm firmware, can I do this via the cwm somehow ? I have Ethernet ucm and cwm module I believe!

Thanks
Eamon



 Posted: Tuesday Oct 19th, 2010 06:16 am
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hendy
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You can use your UCM/Ethernet to upgrade the Comfort board.
Please see: http://www.comfortforums.com/forum4/1216.html
for the instructions.

You need another UCM/Ethernet or UCM/USB or UCM/232 to upgrade your UCM/Ethernet as described here:
http://www.comfortforums.com/forum4/1782.html



 Posted: Tuesday Oct 19th, 2010 07:26 am
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wexfordman
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Oh!! I might have a ucm232 lying around from my old comfort 1 panel!!



 Posted: Tuesday Oct 19th, 2010 09:40 am
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admin
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Comfort I UCMs (called UCM01) will not be able to upgrade firmware
You need a UCM05, UCM/232, UCM/USB or UCM/Ethernet minimum firmware version 5.178 to be able to upgrade firmware for other modules



 Posted: Tuesday Oct 19th, 2010 10:15 am
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wexfordman
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So does this mean effectively I have to purchase another ucm just to do the fw upgrade ?



 Posted: Tuesday Oct 19th, 2010 12:05 pm
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admin
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If you have Comfort II, a new UCM is a good idea, not just for the purpose of upgrading firmware, but it is also faster in uploading and downloading to Comfort. This is good if you continue to make changes to the configuration and programming.

Alternately you can ask the company where you bought the Comfort II system to upgrade the firmware for you, or ask a friend who has a UCM.




 Posted: Wednesday Oct 27th, 2010 03:43 pm
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wexfordman
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Hi,

Received my ucm usb today, and upgraded comfort firmware to 5.203!! I have noticed that flags are now being reported when my pc is connected via usb, but not when I am onnected via ethernet (via cwm) Any ideas ?
Thanks,
Eamon

Last edited on Wednesday Oct 27th, 2010 04:51 pm by wexfordman



 Posted: Thursday Oct 28th, 2010 09:31 am
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ident
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That could be because of the CWM firmware. What is the firmware version of the CWM?



 Posted: Thursday Oct 28th, 2010 09:49 am
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wexfordman
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Hi ident,

I was thinking same, but could not find any info on cwm fw upgrades etc! Not sure at the moment what fw version it is! Is it possible to check this remotely?
I do know I went in to cwm admin and tried to update, and it said all was up to date!

Regards
Eamon



 Posted: Thursday Oct 28th, 2010 06:22 pm
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wexfordman
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Okay here is where I understand I am at the moment.
CWM firmware needs upgrading or at least the ucm within the cwm ?

I tried to follow the normal ucm upgrade process, and got the error message "product number or type does not match"

I was using the "ucm5_212.cbf" firmware version, I can see no specific firmware for cwm ?

Adivce would be greatly appreciated.



 Posted: Friday Oct 29th, 2010 02:08 am
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ident
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The CWM firmware is a different type from the UCM so you cannot use a UCM cbf filel to upgrade the CWM. The current CWM firmware is 5.128. We will shortly release an upgrade that will allow you to see the flags etc and can be scanned by Comfigurator



 Posted: Friday Oct 29th, 2010 07:12 am
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wexfordman
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Thanks ident,

Regards
Eamon



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