| Posted: Wednesday Apr 10th, 2013 05:15 am |
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steefdebruijn
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| Joined: | Sunday Jul 29th, 2012 |
| Location: | Netherlands |
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Hi,
My new keypad works normally (sound, keyboard, LCD backlight), but does not show any messages on its LCD display. The display stays blank.
Is it broken?
Steef
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| Posted: Wednesday Apr 10th, 2013 11:58 am |
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2nd Post |
ident
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| Joined: | Wednesday Aug 9th, 2006 |
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can you try pushing in the lcd module
the lcd and keypad modules are removable, so they may be loose after shipping
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| Posted: Sunday Apr 14th, 2013 08:41 pm |
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3rd Post |
steefdebruijn
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Hi,
Tried to push module. Also tried to remove it and place it back. Also tried to place back in vertical orientation mode.
All with same result. No display, working backlight, working keypad and sound.
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| Posted: Monday Apr 15th, 2013 02:17 am |
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4th Post |
ident
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| Joined: | Wednesday Aug 9th, 2006 |
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It appears to be a problem with the LCD internal cconector
The KP06 will need to be replaced
Can you contact your distributor for replacement
Can we have the serial number of the KP06 please, it is on a label with a bar code starting with C or P with 6 digits
Aplogies fro the problem
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| Posted: Thursday May 9th, 2013 08:43 am |
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5th Post |
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