Comfort  Automation/ Security System Forums Home
Home Search search Menu menu Not logged in - Login | Register

No Response from UCM05
 Moderated by: admin
 New Topic   Reply   Printer Friendly 
 Rate Topic 
AuthorPost
 Posted: Monday May 13th, 2013 12:52 pm
   PM  Quote  Reply 
1st Post
WMADKOUR
Comfort Installers


Joined: Thursday Aug 14th, 2008
Location: Cairo, Egypt
Posts: 56
Status: 
Offline

  back to top

i have a problem with UCM05, once a sudden it do not connect to cytech board, i tried another UCM05 and it made the same problem, every 15 trial it connect couple of times and then keep giveing me a msg "No Response from UCM"
the LED D9&D10 blinking properly and RDY steady as well !!

both UCM05 firmware V 7.008, comfort version 7.005 and connecting using cytech 4wire RS cable.
so any suggestion ?



 Posted: Tuesday May 14th, 2013 01:02 am
   PM  Quote  Reply 
2nd Post
hendy
Cytech


Joined: Wednesday Sep 19th, 2007
Location: Singapore
Posts: 221
Status: 
Offline

  back to top

Every 15 trials?
You mean that you login, logout, login, ... login from Comfigurator 15 times and the 16th times it gives "No Response from UCM" message?

What Comfigurator version are you using?
UCM05 means that you are using serial connection?




 Posted: Tuesday May 14th, 2013 05:44 pm
   PM  Quote  Reply 
3rd Post
WMADKOUR
Comfort Installers


Joined: Thursday Aug 14th, 2008
Location: Cairo, Egypt
Posts: 56
Status: 
Offline

  back to top

what i meant by connection: is "system information" check-up
and it is not exactly 15 times , but around
i'm using latest configrator V3.6.8
yes i meant serial interface



 Posted: Wednesday May 15th, 2013 12:57 pm
   PM  Quote  Reply 
4th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

This is probably a problem with the PC serial port
Are you using a USB to serial converter?
There may be intermittent problems with this type of converter



 Posted: Monday Jun 17th, 2013 12:31 pm
   PM  Quote  Reply 
5th Post
WMADKOUR
Comfort Installers


Joined: Thursday Aug 14th, 2008
Location: Cairo, Egypt
Posts: 56
Status: 
Offline

  back to top

the serial-usb used to work fine before for a long time on the same operating system, even we tried a new one, but the same problem occurs.
is there is any way to test sort of communication ? like pinging or something like that, since the two ucm05 serial have the same issue.
thanks



 Posted: Wednesday Jun 19th, 2013 01:58 am
   PM  Quote  Reply 
6th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

Check the D11 (Green) and D12 (RED) LEDS

D11 (green) blinks if the UCM is receiving from the PC
D12 (red) blinks if the UCM is sending to PC

Log in on Comfigurator
When you send some info the D11 LED should blink, then the D12 Red led should blink when the UCM replies

If the D11 led does not blink that means that the data is not reaching the UCM, and that means your conection from PC to UCM is ot working
If D11 blinks but D12 does not blink that means a problem with UCM



 Current time is 09:25 am
Top




UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems