Greeting,
a few days ago we could not download the Comfigurator SW to the
main board via the UCM/ETH02 board. The connection parameters
were set correctly, but a error message appeared after pressing the
„Transfer – Write (PC -> Comfort)“ button in Comfigurator. The error
message is in the attachment (Cytech - UCM Connection Failure.jpg).
We also tried connecting the patch cable directly between the PC
and the UCM/ETH02 board to eliminate any network interference,
but that did not help. Also, restarting the device did not help
either.
We tried pinging the UCM/ETH02 board and it works fine.
The firmware version of the UCM/ETH02 board is 6.008.
What could be the cause for this?
We also experienced a strange behaviour of the main board. For
some reason, the keypad stopped making announcements (the
keypad voice level was set high enough).
After we restarted the main board, the announcements started
working again.
What could be the cause for the announcement issue?
Thank you for your help!
Attachment: Cytech - UCM Connection Failure.jpg (Downloaded 15 times)
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