Comfort Automation/ Security System Forums > Software Applications > iOS Apps > Comfort iPad App (1st generation) > 2nd Generation iPad app Testing |
Moderated by: ident, hendy |
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ident Administrator
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We are testing our new 2nd generation iPad app soon Anyone who would like to be take part in the beta testing, please send a Private Message. This will have the same features and user interface as the new Android apps, see http://www.comfortforums.com/forum110/3864.html for screenshots |
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ident Administrator
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We have had a number of requests to take part in the testing of the new iPad app If you would like to be included please send
Note that your UDID should be 40 characters long Depending on limtations for the number of testers allowed by ios send the information to support@cytech.biz Last edited on Thursday Jul 10th, 2014 06:15 am by ident |
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dcrera Comfort Installers
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Hi We we closer to a official release of the software ? Thanks |
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ident Administrator
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we have a few small bugs to fix before submitting to the app store Hopefully it can be published by next week as apple takes some time to review |
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Howser Member
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Hopefully soon, the old version stopped working after I upgraded to iOS8. |
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ident Administrator
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How did it stop working we have not received iOS8 yet |
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ident Administrator
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Upgraded to iOS8 on iphone 5S and the old iphone app worked fine Waiting for upgrade on ipad now to test |
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ident Administrator
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The old iPad and Logic engine do not work on iOS8, They crash immediately |
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admin Administrator
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The new 2nd Generation iPad and iPhone apps v1 are now available on the app storesearch for Cytech Comfort |
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dcrera Comfort Installers
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Hi I assume that the setup for zones and home control is as per previous version. Can we have a list of enhancements to look out for ? Thank you for a great product PS: The previous version works fine in OS8 on iphone 5 |
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slychiu Administrator
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The setup and features are basically the same with an improved UI We will give all the enhancements in detail soon |
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admin Administrator
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The new 2nd generation iPad and iPhone apps forum has been changed to http://www.comfortforums.com/forum122/ Please go to My account > Watched Forums to watch this forum The 1st generation apps will be in a subforum. The old apps and new apps can both be installed on the same device |
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dcrera Comfort Installers
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Hi I have installed and used the first and second generation iPhone app for some time now. I am using Dyndns with port forwarding. What's gets me is that at most, connecting to Comfort is hit and miss. In fact more misses than successful logins. It is never available when I really need to use it. Problem is for most of the time it is 'Connection Timeout .. System is Busy or ip address is wrong'. This is true for both wireless and internet. Why is this the case ? What is the system busy with ? Thanks |
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slychiu Administrator
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'Connection Timeout .. System is Busy or ip address is wrong' means that there is no reply from the UCM/ETH03 at the IP address Did you have the same problem with both 1st and 2nd generation apps? You can have both apps on the phone. One reason could be another app or comfigurator is already connected to the IP address/port. UCM/ETH only supports 1 connection to a port. UCM/ETH03 has 2 ports so 2 applications can connect to the 2 different ports. When you are not able to connect, try using Comfigurator to connect and see if it has the same problem It may be a problem with the network, perhaps something is blocking? |
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dcrera Comfort Installers
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Hi I have the ETH03. When you say Comfigurator, do you mean the desktop version ? The first and second generation apps have the same issues. Any shunts on the UCM I should set ? Thanks Last edited on Wednesday Dec 3rd, 2014 04:29 pm by dcrera |
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slychiu Administrator
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Yes comfigurator software on the desktop It connects to the same IP address and port as the app so if the app cannot connect, Comfigurator should have the same problem But make sure you are not already connected to Comfigurator when you are trying to connect via the phone or tablet as only 1 connection at a time is allowed |
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dcrera Comfort Installers
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Hi When connected to Comfig I can understand that the connection is busy. I even logged off the desktop application But when not connected, the Iphone app still reports that the connection is busy. Anybody else reported this issue ? Any suggestions ? Regards |
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slychiu Administrator
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no one has reported this problem as far as I know when the conection is busy try loggin in with Comfigurator. Is it also busy? |
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dcrera Comfort Installers
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Hi Yes, reports cannot connect to UCM and then goes to the signon screen (desktop) |
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slychiu Administrator
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run the Comfort server manager and check if the IP address shows Busy you can do a reboot to free it If you have UCMETH03 there are 2 ports to connect to it Try the other port Did you set the Idle Time out at 2 minutes. If set to 0 or a long time out, the eth03 mayl not disconnect until the time out |
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dcrera Comfort Installers
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Hi Thats a good place to start. Will feedback tonite on the results Take care |
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dcrera Comfort Installers
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Hi Mine is different. Buttons are greyed out Screen dump attached Attachment: sm.jpg (Downloaded 30 times) |
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Ingo UCM Pi Users
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Check the firmware version on the Eth03 to be the latest. What you see on the screenshot is old firmware which supports only one port displayed on the new CS Manager software. Oh, and make sure the UCM firmware is > 7.040 (read 'latest') Last edited on Thursday Dec 4th, 2014 11:22 pm by Ingo |
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slychiu Administrator
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Ingo means upgrade the UCM before upgrading the CSManager otherwise you may not be able to see the ETH03 see issue in http://www.comfortforums.com/forum113/3820.html |
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dcrera Comfort Installers
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Hi Can I allocate port 1001 to Comfort and 1002 to the Ipad app to avoid the 'busy' status ? Could this resolve my problem with connectivity ? Regards |
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slychiu Administrator
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Yes, but for each port, only 1 connection can be made at a time so if you have one device connect to 1001, anoher to 1002, then a 3rd device cannot connect to either port unless one logs out |
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dcrera Comfort Installers
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Hi Great, that can work for me Regards |