Comfort Automation/ Security System Forums > Products > Door Stations > Door Station Problems > door units not ringing phones |
Comfort Automation/ Security System Forums > Products > Door Stations > Door Station Problems > door units not ringing phones |
| Moderated by: slychiu | ||
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jonta Member
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On the control panel when a phone is connected to the (TEL-OUT) terminal and goes off hook it should be able to connect to the system when * code# is dialled It does not do this When the intercom is pressed at either door ringing current should be sent to any phone connected to the (TEL-OUT) terminal It does not do this any ideas as to problem this is a system installed by others some time ago and as far as i am aware the door intercom has never rung phones the intruder alarm functions ok |
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slychiu Administrator 
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It appears that the offhook detector may not be working Can you remove the telephone line from TEL IN and leave the TEL OUT connected. Wait for about 1 minute The "Phone Trouble" warning should come on, ie the keypad should beep fast and the LCD should show "Phone Trouble" This means the system has detected loss of voltage on the telephone line. Now lift the handset. You should hear "Phone Trouble" on the phone. If the phone is dead, it means the offhook detection is not working. The CM9000 PCB should be repaired or replaced What is the serial number on the PCB, you should see P or C followed by 6 numbers ef P123456 |
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jonta Member
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thanks for your input i will check these things when next onsite and will get back to you |
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