| Posted: Friday Dec 9th, 2016 01:39 pm |
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1st Post |
jonodublin
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| Joined: | Monday Dec 5th, 2016 |
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Hi
I have a 4.169 console. The system has been connected, but, really unused for over 10 years (maybe more).
I don't have contact details for the original installer. I am waiting for a USB/RS232 cable to see if I can pull the details into Comfigurator.
I have some questions..
1) Can I see the engineer code in Comfigurator? If not, how can I reset?2) What is the specific module I need to connect it to my ethernet. I know there are newer versions..3) Are there any installers in Ireland?
Thanks
David
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| Posted: Saturday Dec 10th, 2016 05:29 am |
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2nd Post |
slychiu
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| Joined: | Saturday Apr 29th, 2006 |
| Location: | Singapore |
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You cannot see the user or engineer codes in Comfigurator - they are hidden
If you know 1 code, user or Engineer, then you can change the user or engineer code and "write user codes to Comfort". You will need to know one user or engineer code in order rto Read from Comfigurator anyway
The default engineer code is 6789. If it has not been changed then try that. Press F0 on the keypad before entering the engineer code
Please contact KNX Tech in Ireland for assistance
32 Wilson Rd.
Mount Merrion
Churchtown
Co. Dublin
Ireland
Contact: Niall Walsh
Tel: 00353879896428
Email: niall@knx-tech.eu
Website: http://www.knx-tech.eu
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| Posted: Thursday Apr 19th, 2018 10:04 am |
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3rd Post |
shahvij
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| Joined: | Thursday Nov 17th, 2011 |
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Hi - I am on comfiguration version V.3.12.4.0
Controller - 7.117
UCM01 7.098
I have forgotten the engineering code. and even to write user codes to comfort - I need to enter the engineering code after F0 - how can I solve this ?
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| Posted: Thursday Apr 19th, 2018 11:36 am |
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4th Post |
slychiu
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| Joined: | Saturday Apr 29th, 2006 |
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If you know one of the user codes you can use Comfigurator to write the user codes
If you have lost both User and Engineer codes then you will not be able to reset the code by Comfigurator or keypad
Please contact Laser to find an installer who can reset it for you.
16 Garthland Drive
EN5 3BB
Barnet
Hertfordshire
Contact: Marie Li
Tel: +44 20 8441 9788
Email: info@laser.com
Website: http://www.laser.com
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