Posted: Friday Jul 27th, 2018 03:12 pm |
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Ian
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I have a Comfort II with 2 UCMs, UCM01 is ethernet UCM02 z-wave.
Today I upgraded the Controller Firmware to 7.142.
I was also adding a KP06a keypad, it is woring.
All seem to be OK until I noticed in Comfigurator UCM02 not polled. I have now tested the z-wave comms and it is not working.
I have done a reset via comfigurator as well as poweringdown and back up again. Has not helped.
Any suggestions?
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Posted: Friday Jul 27th, 2018 03:16 pm |
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Ian
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I just tried 'Read from EEPROM' and get the message 'UCM 2 is not a UCM/Z-wave'.
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Posted: Saturday Jul 28th, 2018 02:26 am |
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slychiu
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What leds are on or blinking in the UCM/Zwave UCM?
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Posted: Saturday Jul 28th, 2018 06:21 am |
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Ian
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All the LEDs are on, no blinking.
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Posted: Saturday Jul 28th, 2018 06:30 am |
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Posted: Saturday Jul 28th, 2018 06:47 am |
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Ian
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I will try that. I am using firmware 7.104 you supplied for me. I assume that makes no difference.
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Posted: Saturday Jul 28th, 2018 07:03 am |
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slychiu
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No the firmware version should not have any effect
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Posted: Saturday Jul 28th, 2018 08:39 am |
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Ian
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:-(
I went through the procedure and have an error 'DUT is not connected'.
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Posted: Saturday Jul 28th, 2018 09:33 am |
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slychiu
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check if PP2 shunt is shorted, if it is there
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Posted: Saturday Jul 28th, 2018 09:35 am |
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Posted: Sunday Jul 29th, 2018 01:45 am |
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slychiu
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Can you take a photo of the connection between the UCM and UCM/Zwave, just to make sure it is correct? It can be tricky
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Posted: Sunday Jul 29th, 2018 06:18 am |
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Posted: Sunday Jul 29th, 2018 08:17 am |
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slychiu
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The connections appear to be correct
Please remove the white 4 way cable from the UCM/Zwave and leave it only connected by the programming cable
When connected in this way, the red and green leds on UCM/Zwave should blink in tandem with the D9 and D10 on the UCM
Then try the upgrade again
Go to Transfer > Firmware Upgrade > By UCM programming cable
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Posted: Sunday Jul 29th, 2018 08:24 am |
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Ian
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Thanks for the reply. The 4 way isn't connected - you can see the other end in the bottom right of the picture.
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Posted: Sunday Jul 29th, 2018 08:37 am |
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slychiu
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Sorry you are right.Either the programming cable is faulty or the UCM baseboard may be faulty
Can you send it back to Laser to check with another cable?
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Posted: Sunday Jul 29th, 2018 08:38 am |
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Posted: Monday Aug 6th, 2018 10:52 am |
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Ian
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I've just spoken to Laser, they have received the board but tell me they are unable to test it!
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Posted: Monday Aug 6th, 2018 11:49 am |
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slychiu
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We will check with Laser
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Posted: Monday Aug 6th, 2018 11:50 am |
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