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 Posted: Thursday Oct 4th, 2018 07:44 am
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Ian
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I have 4 keypads two of which are KP06. One is KP06 and the other KP06A.The KP06A was fitted recently and the number 9 does not always activate when pressed unless pressed more firmly that the others. Can I swap the small keypad module from the KP06 to the KP06A to test if it is the small module or the whole keypad that is at fault?
Cheers
Ian



 Posted: Thursday Oct 4th, 2018 07:56 am
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slychiu
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The keyboard module can be interchanged between KP06A and KP06The LCD modules cannotIf the KP06A keyboard has a faulty button it can be replaced if you confirm



 Posted: Thursday Oct 4th, 2018 08:05 am
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Ian
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Thanks. I will do a swap and test when I get back.



 Posted: Thursday Oct 4th, 2018 11:48 am
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Ian
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Faulty key!



 Posted: Thursday Oct 4th, 2018 11:58 am
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slychiu
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Can you check with the distributor if they have a spare keyboard module?



 Posted: Thursday Oct 4th, 2018 12:03 pm
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Ian
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I will, thank you.



 Posted: Thursday Oct 4th, 2018 12:43 pm
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slychiu
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Can you send an email to support@cytech.biz? with yoiur name, and address and contact number
we will replace the keyboard directly. Is it white or silver ?



 Posted: Thursday Oct 4th, 2018 12:51 pm
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Ian
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On its way - thank you.



 Posted: Friday Oct 5th, 2018 09:12 am
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slychiu
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The replacement module has been sent out



 Posted: Friday Oct 5th, 2018 10:47 am
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Ian
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Thank you



 Posted: Tuesday Oct 9th, 2018 12:35 pm
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Ian
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Keypad arrived, fitted and appears to be working.
Thank you.



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