Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Keypad > Test KP06 |
Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Keypad > Test KP06 |
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Ian Member
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I have 4 keypads two of which are KP06. One is KP06 and the other KP06A.The KP06A was fitted recently and the number 9 does not always activate when pressed unless pressed more firmly that the others. Can I swap the small keypad module from the KP06 to the KP06A to test if it is the small module or the whole keypad that is at fault? Cheers Ian |
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slychiu Administrator 
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The keyboard module can be interchanged between KP06A and KP06The LCD modules cannotIf the KP06A keyboard has a faulty button it can be replaced if you confirm |
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Ian Member
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Thanks. I will do a swap and test when I get back. |
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Ian Member
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Faulty key! |
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slychiu Administrator
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Can you check with the distributor if they have a spare keyboard module? |
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Ian Member
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I will, thank you. |
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slychiu Administrator
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Can you send an email to support@cytech.biz? with yoiur name, and address and contact number we will replace the keyboard directly. Is it white or silver ? |
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Ian Member
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On its way - thank you. |
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slychiu Administrator
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The replacement module has been sent out |
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Ian Member
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Thank you |
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Ian Member
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Keypad arrived, fitted and appears to be working. Thank you. |
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